Guardian Protection ProductsReviews of guardianproducts.com

Very disappointed with your furniture Insurance , I purchased your Insurance and now that I need your services no one want to came to do what you suppose to do "clean my furniture "

Awful services...actually there is no customer service at all. My sofa stop reclining 3 months ago and I'm still waiting for the parts to be shipped and installed. Keep your money. This company doesn't deserve to in operations.

DO NOT WASTE YOUR MONEY. Can't believe any reputable furniture store would even offer up this "insurance". Paid a lot of money for a new sectional a year ago. First time I ever paid for any type of "extended warranty/insurance" and definitely the last. Oh how I wish I would have read the reviews. My dog ripped a nail off and bled all over my 3 of my cushions. I was out of town and dog sitter called in a panic. Dog ended up fine and I had my mom go over to the house to see what she could do with the blood stains. She was able to get most of it out and when I got home I shampooed the cushions with attachment on carpet cleaner . Two of the cushions are fine but the one still has some discoloration. I was so relieved knowing I had purchased this plan. This plan that promised to take care of precisely this type of scenario. Ha! What a joke. Their solution was to send me a teeny bottle of stain remover and send a cleaning service to the house to do exactly what I did, shampoo the cushion. Two and a half months later. I have decided to just flip the cushion and move on. Life is to short to fight this battle. NEVER AGAIN.

Complete scam. They won't cover anything. Do not purchase no matter what.

These people will never cover their warranty. They look for every excuse in the book to not help. I had a valid claim but had waited more than 30 days because silly me did not want anyone to come to my house in the middle of a pandemic and they used this as an excuse to not cover the damage. I contacted BBB and opened a claim. They said they would contact me to settle it and never did. STAY AWAY FROM THIS COMPANY!

Company is trash Will deny all claims Never again will purchase another warranty from them

We filed a claim for the cushion of our outdoor furniture. We submitted all the information and photos required. Though they said they would respond in 3 days it took 2 weeks and then denied the claim. Why? They asked how the tear happened. I clicked one of their options -- I don't know. When you click this option, it automatically denies your claim. So buyer beware. If you've purchased a protection plan and file a claim, whatever you do, do NOT click the "implode" button -- I don't know. Horrible customer service.

Reading all the reviews why is this place still in business!? Worst company ever! Terrible customer service, not willing to work with anyone. Just take the money and act like they don’t owe us anything. We paid for a service and are not getting any help from this company. I will continue to go above and beyond daily to make sure no one falls for this scam!