this platform is one of the worst tool…mafia business
this platform is one of the worst tool to use.
beware, don't use this tool at all.
only fools will buy into this.
they will show u a payment required page to your customer if u happened to have one day missed payment.
rude ,mafia way of doing business.
ZP
Zsolt P.
Plugin killed my website
Please do not buy any of their subscription, thier plugin killed my website and became inaccessible, I've requested a refund also but it seems they don't want to give a refund, I had to raise a dispute to Paypal, hopefully paypal will be able to get back my money. Also their support is terrible I've never seen so rude people oh my god....
DA
Daniele
Very Poor Support
I’m a customer since 5 years, more or less, and I can say that the GTranslate support team are not skilled. We have since 6 moths an issue that compromize the conversions. I have opened 3 ticket (maybe more, don’t remember) during this time, and every time we receive a different reply from team. Once is a cache problem, once there aren’t no issue, every time a closed ticket WITHOUT ANY TROBLESHOOT. This is frustrating, and become a loss of time and revenue. I think this is the last year with GTranslate.
GA
Gary A.
Stay away from this service
Stay away from this service, it will damages your seo due to the amount of times the service is lost and you end up with dead pages which have been indexed getting your site penalised, this all comes with poor service and excuses
HL
Henze L.
I am really very dissatisfied with your…
I am really very dissatisfied with your service. I asked last time why my translation is suddenly out of order and every time during the weekend and on Monday and you cannot explain this, which is quite strange. Now it's out for the umpteenth time. I will also write about this on trustpilot and all other platforms if you do not come up with a good solution and a normal answer instead of sweeteners
FF
Florian F.
support is not helpful at all and even…
support is not helpful at all and even rude. Their errors are "my fault" and I should either contact LSCache support (which by the way has MILLIONS of users) as its my fault im using it and not their buggy software. They even went so far to claim I should simply not use any language with RTL as its seemingly not working. Holy hell that company has the worst support ever.
Instead of fixing their bugs? Well you can also not use this translation language............
AL
ALAN
DO NOT WASTE YOUR MONEY ON THIS SERVICE
After using it for months, I can confirm all the negative reviews and I'm incredibly disappointed—I'd rate this tool zero stars if I could! It's utterly useless. Please, don't waste your money. Trust those who've already tested it and regretted spending on it.
The customer service is ineffective, and the developer's attitude is downright rude. What a shame!
Why throw away your money? Let me clarify.
Setting up the software often leads to problems. If they occur (which happens most of the time), be prepared to fix them. If your website remains unscathed, consider yourself lucky!
To reap the benefits, you must submit the translated pages to Google for indexing. If you skip this step, it'll be futile. But there's a catch.
Google either doesn't index them at all or only indexes a tiny portion, rendering it useless. This app is ineffective. The reason, as confirmed by the developer, is the poor translation quality. I confirmed this issue with my native language. Consequently, Google finds the translated pages uninteresting, refusing to index them, making them invisible.
This software is utterly worthless. It might even harm your website because Google could interpret the poorly translated pages as subpar content, leading to potential penalties. Essentially, you're paying to have your website penalized by Google!
If you encounter this issue, they might initially claim that Google takes time to index pages—fair enough. But if you bring it up again after two months, rendering their excuse invalid, they'll offer to translate the pages for an additional fee! Unbelievable. You're already paying for a useless service, and they want to extract more money from you.
In fact, using this service had a negative impact. Despite my default language being English and 99.9% of my customers originating from English-speaking countries, this software didn't attract new customers. Instead, it damaged my SEO with poorly translated pages, causing website disruptions that took a week to rectify. Trust those who've tested it—this software is rubbish. It employs the free version of Google Translate, known for its inaccuracies. It's almost 2024; they could have used AI or any better translation software which is mandatory for this kind of service, but I suppose that wouldn't be as profitable for them. Hence, they continue offering this awful and worthless service. DO NTO WASTE YOUR MONEY
AU
Arvind U.
They are Blocking Robots.txt.
After having spent some time utilizing GTranslate's services for translating my website, I've come across some potentially detrimental practices that I feel need to be brought to the attention of potential users. It is my sincere hope that this review provides some valuable insight and helps fellow web administrators make an informed decision before opting for GTranslate.
When I first began using GTranslate, I was initially satisfied with its performance. The translation quality was decent, and it appeared to be a quick solution to making my website accessible to a broader audience. However, the issues arose a week into its use. To my dismay, I discovered that GTranslate had blocked the robots.txt file.
The implications of this are far-reaching. The robots.txt file plays a vital role in determining how search engine crawlers navigate your website. By blocking this, GTranslate essentially renders all your translated content unindexed. This means that all the content that was previously available and indexed by search engines will be removed from their listing. This can negatively impact your website's SEO ranking, making your content harder to discover organically by the international audience you were trying to reach.
One might wonder why GTranslate would implement such a practice. From my observations and understanding, it appears that this is an attempt by GTranslate to reduce the load on their servers. As users access the translated content, GTranslate's servers are hit with requests, potentially without them having a clear picture of the user profiles involved. While this is a logical server management strategy from their end, the ramifications for website owners are far from beneficial.
In my experience, the blocking of the robots.txt file resulted in significant losses in traffic and adversely impacted my website's visibility. This was far from the outcome I had envisioned when I decided to use GTranslate to make my site more user-friendly for non-English speaking audiences.
So, to any fellow website owners considering using GTranslate's services, I urge you to think carefully. While it might initially seem like a good solution for translation needs, the repercussions on your website's visibility and SEO are significant. If you're keen on maintaining your website's health and digital footprint, you might want to reconsider using GTranslate. It may save you a lot of trouble in the long run.