GSouSnowReviews of gsousnow.com

Placed an expensive order, which was stated as delivered, but I dont have the parcel. Contacted customer service & they were happy to send a replacement (id have to pay fees but that was fine) I did ask if it would be here in time for my trip, it wouldnt be- so i stated not to send replacement as id need to return anyway, well they wont access my return and process a refund, for items i dont have but were happy to replace, whilst i appreciate this is the delivery companies fault, i still do not have my order and almost £300 down, poor customer service

I wore the jacket for one week, and the inner chest pocket tore. The store refused any complaint because the 14-day period after receiving the shipment had already passed. No warranty applies to the product. Poor quality workmanship.

Terrible customer service, and mediocre quality. I received an item that was defective, I tried to return it and they gave me a total run around, then offered me $100 back on an item that cost $387! Never gave me an option to return either, I feel like this company scams people.