GSouSnowReviews of gsousnow.com

Sehr enttäuschende und ärgerliche Erfahrung. Bereits die Versandkosten sind mit 16,79 € für normalen Versand unangemessen hoch. Nach der Retoure wurde mir zusätzlich ein Betrag von 22,40 € über Klarna berechnet. Laut Kundenservice wird darüber hinaus noch eine Wiedereinlagerungsgebühr von 5 % vom Erstattungsbetrag einbehalten. Zusätzlich sind die Maßangaben im Onlineshop nicht korrekt. Die bestellte Ware fiel deutlich größer aus als angegeben, was die Retoure überhaupt erst notwendig gemacht hat. Hohe Versandkosten und zusätzliche Gebühren bei Rücksendungen empfinde ich als absolut nicht kundenfreundlich. Ich bin darüber sehr verärgert, werde hier nicht erneut bestellen und kann GSouSnow nicht weiterempfehlen.

Vi bestilte et skisæt (jakke og bukser) til en julegave. Bukserne var for små, dem sendte vi straks retur, det var dyrt at sende til Tyskland. Vi bad om en større størrelse... men vi venter stadig 😪 de når vist ikke frem til årets skitur.

My son received a pair of snowboarding pants as a Christmas gift from his brother the past dec 25 2025 Christmas. When he realized they were way too huge I inquired about an exchange....I was told sorry out of the 15 day return window so no exchange...was offered a $10.00 coupon to purchase a different item! Terrible return policy! Buyer beware!

If you are from Canada - Never buy from this store. The claim hustle free returns… bullsh*t. First of all, you need to pay for your shipping because guess what - the return goes to the USA, + you need to pay import duties + they collect a fee for reshipping , + the whole process is long , they don’t provide a clear shipping address right away, you need to send an email, then 24-48h they get back to you, then you through a return/exchange process and only then you get clear instructions. I’ve ended up paying $170 to do freaking return, on a $396 item. It gets worse if you want to return it, be ready to lose $200 because in addition to shipping , duties you have to pay a 15% restocking fee. And now it’s gonna be another few weeks until I get a new ski suit. If you are in Canada - stay away from this store, unless you know exactly the sizes you need as all of their clothes is oversized. Plus it’s made in China, the quality is average, definitely not worth $400.

Köp inte härifrån. I deras returpolicy står: "undvik att köpa flera plagg bara för att prova storlekar eller utseende, eftersom detta kan orsaka lagerproblem och leveransförseningar. Vi förbehåller oss rätten att vägra att tillhandahålla retur- eller bytestjänster för beställningar som görs med tydlig provningsavsikt." Har anmält till konsumentverket.

Virkelig dårlig service og virkelig dårlig returnerings politik.

Terrible Company dont buy from here You Will get your cloths Way to Big and You cant return it after 15 days witch is very bad and there is No service at all pls dont buy from here than it is better to buy from blue tomato overall terrible Company 67

bought something in the first week of december and was hoping it would get here for christmas as it was a gift. when it didnt arrive after 3 weeks i emailed to find out where my order was only for them to tell me the item that i bought was actually out of stock. i had recieved no emails from them prior to this to say that it was out of stock and i doubt that i would have. they offered for me to change and said they would give me a lousy 5 dollars off the new thing that i bought. i didnt want to deal with this company any more so got a refund instead.