K G.
they will rip you off
Well let's start off by saying that the tracking number that I was given ends up to be in not found by the place 17 track that they told me to go to to find my order which is a bogus site also! I've reached out now six different times to get an answer about my order where it is when will it get here and so forth all I get back are automated emails saying the same thing over and over again so for one the customer service is not good at all/2. You reach out to their customer service and you getting no response other than automated crap sent back to you and you call that good customer service I don't think so I get better service at a fast food joint then I do on this site trying to find my product after spending money? Leaves me no choice but to call my credit card company and a better Business bureau and submit a fraudulent claim against this company and I will make sure I tell everybody not to buy anything from this company nothing because it's a bogus site. The delivery service that they say doesn't exist and I don't believe the product even exist here also the order they took my money but didn't do their end of the deal so once again I feel like I'm getting scammed here and I will attend to my business of making myself whole on not losing my money to this company! PLEASE DO NOT BUY ANYTHING FROM THIS COMPANY THEY WILL RIP YOU OFF SAVE YOUR MONEY. Okay I'm doing an update here Monday morning at 6:00 a.m. my time my order number was given to me a oder# of55669 m 120090 and a tracking number of XJSE1FO 9555220418YQ only to find out when I went to the tracking company that they gave me the name of and that would be says to me that no number can't be found that I gave them. So I've contacted this company 14 emails I counted them before I went back here to redo an update on my reply and I see the same automated email answer from their customer service as they say if you have problems contact them. I have contacted the numerous times and I've asked one thing just refund my money and I'll be on my way but now they want me to send them my email address and tracking number which they have cuz they've been responding to me and they know who they're talking to and that let their customer service handle it. Well I don't believe there will do anything except try to do a stall tactic on sending me a refund and it says to me in their last email quote- rest assure we will expedite your order. So what you think when a person contacts the company and ask where your package is you would be able to get an honest answer on where your packages if they were legit? Before they responded to trust pilot with their answer I received the same email yesterday evening and it's word for word to me answered trustpilot.com
Response from GrowindaysSep 14, 2026
Dear K Gardner, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team