Peter
Missing Item
I ordered a heated gilet and battery but only the gilet arrived. I emailed Growhabity to find where the battery was but met with nothing but obstruction. I escalated to PayPal but their buyer protection has proved to be ineffective as I am being asked to return the item to Hong Kong at my expense despite it being sent from a UK depot. This makes the return unviable and appears to give me less protection than I get with UK consumer law. Google Growhabity before you but anything from them, and read the PayPal protection policy as it may offer less protection than you thought.



