Summer L.
Never recieved my package
Never recieved my package. Was told by customer service to check my post office and with Family and friends that they may have signed for it. Package was never scanned in at my local post office. This is a complete scam. They refuse to refund me or help me in anyway. I have emailed included my order number and was told to check the bushes outside my home.
Response from GrowbywaysSep 14, 2026
Dear Summer Long, Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment. To help us resolve this issue quickly and accurately, please contact us at: Email: [email protected] Please provide: - Your order number - The name and email address used when placing the order Once we receive this information, we will check your order details and get back to you with a solution as soon as possible. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding. Best regards, Customer Service Team