David W.
Bought 4 pets
Bought 4 pets, website said 15mins, but real time was about 3 hours, chat support let me know it would be this long, I messaged them after 3 hours and they sorted the transfer. Had to wait 2/3 mins to join the lobby but everything transfer no problem! Would use again!
Response from GrowagardenpetSep 18, 2025
Hi, Thanks for sharing your experience! We appreciate your patience and are glad our support team could keep you informed and get everything sorted smoothly. While the wait was longer than expected, we're happy to hear the transfer went through without issues. Looking forward to serving you again soon—thanks for choosing us! 🐾⚡ growagardenpet Support



