GrouponfreightReviews of grouponfreight.com

I am not a person who complains much, but I had a horrible experience with this company. Made the mistake of going with cheapest quote. Learned you must ask for a GUARENTEED price or they will likely up the quote by several hundred dollars ($400 to be exact) which this company did once they had secured a driver for my daughter's car. I should have bailed out then, but had put a deposit down already. The communication was terrible with Groupon, I'd hear nothing from them unless I texted first. Having never shipped a car, I was already anxious about it and not getting regular emails made me ever more nervous. My college kid was moving back home because of an illness and I was not in the best of moods, but this company did nothing to allay my fears. The car was not picked up until several days after my daughter left, so that was a problem because she had to enlist a friend to deal with the situation so she could leave. Stress #1. Then I let Groupon know that I had a large family function to attend on the weekend and that I could only accept the car after 5pm. That message was not given to the person who picked up the car, so they showed up in Colorado in the morning. I was frantically trying to put together an event, but kept receiving angry phone calls about payment. It seriously ruined my event. I even ended up yelling at Robert because the whole thing was a huge debacle due to his lack of passing on important info. This company is not professional! They are not listed with the BBB! They aren't up front with info (like this quote is not guaranteed), do not do what they say they will, and are rude to customers once they know they have you over a barrel. I cannot say this enough... DO NOT give them a deposit, DO NOT even use them. Horrible experience!

Lying Cheats! This is a follow up review from a previous review that I left. Long story short, I was ripped off, so I left a negative review. Then the company reached out to me pleading to remove the review if I wanted a refund. Essentially holding my money hostage until I abide to their demand. To this day, I have yet to recieve my refund. Folks, please please stay away from this company. They're scammers and cheats.

Worst company ever, brokers act cleverly and try to take money from the client through the contracted party. They hide the fees and the clients are deceived without knowing that they pay them more than once.

It has been a nightmare doing business with this company. Daniel called non-stop to get my business, but once they got my deposit they didn’t care anymore. The arranged driver changed the pick up time three times. They were supposed to come pick my vehicle up today between 5-6pm but texted me last moment to say he couldn’t with no regards to other people schedules. The driver kept changing my pick up time after I told him individuals work and are only available at certain times due to their work schedule after some back and forth the driver arranged to pick up my vehicle at 11pm. The driver initially didn’t shared his location just texted me I am here. So I’m calling my sister telling her he’s outside and she is telling me he is not here. The driver never called me just kept sending me text messages saying he was here. Meanwhile my sister was waiting at the house. I am constantly asking where are you because my sister is at my home waiting on you!! That’s when he decides to text me his location. She thought he was lost!! This driver did not disclose his location in the initial text, nor did he share he couldn’t drive down my street or the closest main street to pickup my vehicle. The driver had no regards for my sister’s safety. She was supposed to bring him the car, and figured out how she was supposed to get back home at 11’o’clock at night. Meanwhile that was not what agreed to when paying for transport, nor was this the door to door service they claimed to offer. I can’t recommend this transport company to anyone. It has been one the worst experience I have encountered!!