GrouponfreightReviews of grouponfreight.com

Extremely unprofessional and dishonest service — avoid at all costs This trucking company repeatedly delayed my car pickup using excuses that were clearly untrue. On day one, they claimed the driver was stuck in another state and never showed up. The next day, they blamed “bad weather,” even though there was no bad weather at all, and delayed again. On the third day, they gave yet another excuse. At that point, it was obvious they were being dishonest and had no regard for my situation. They initially attract customers by offering very low prices. However, after you book, they appear to struggle to actually find a trucker willing to take the job at that rate. That is when the delays and excuses start. Because of their repeated no-shows, I lost my airline ticket and incurred additional expenses. When I called to address this, the representative was extremely rude, dismissive, and hid behind the contract—going so far as to say they could come whenever they wished. To make matters worse, they flatly refused to refund my money despite their failure to perform. This was one of the worst customer service experiences I’ve ever had—misleading, unprofessional, and completely irresponsible. Do not work with this company.

Typical bait and switch company. I was convinced that they were giving me a low price to get my business and then they would hike it up. However, their broker got me on the phone and personally assured me that they would stick to the price and schedule that they quoted. So, against my better judgement, I paid my deposit. The day they were supposed pick up no one showed up. I called them and they said they had an issue with the insurance certificate and would pick up the next day. The next day, I followed up with them. They said they had to send me a new contract because... Reasons. The new contract was three times their quote. Now they wasted my time and money on my deposit. Run, don't walk away from this scam of a company.

You are a lack of respect your car was not picked up because it was dispatched by 3 different companies I answered all your calls and you are upset because you had a Brocker fee of 300 paying only 200 to the driver but if you do not remove the negative that is unfair I will report you for lack of respect I have communicated with you all the time

IF YOU ARE LOOKING TO SHIP YOUR CAR FROM A TO B GUYS DO NOT BOOK WITH THIS BROKER GROUP THEY GAVE ME A TOTAL COST FOR $1100 OVER THE PHONE THEN EMAIL ME $1350 AND WHEN THE CAR GOT TO ME MADE ME PAY 1550. DO NOT!! I REPEAT DO NO BOOK WITH THIS COMPANY.

Fraudulent and Predatory company!!! BEWARE GUYS!!! I made a $50 deposit to ship my car but later on a guy with a fake name Jacob called me and said that I have to pay$100 to the driver to get his fuel and come to you which wasn’t in the contract and he didn’t mention that before. When I wanted my deposit back, he threatened me that I have signed the contract. Stay away from them.

****BEWARE****I SHOULD HAVE KNOWN IF IT LOOKS TO GOOD TO BE TRUE - IT IS - they are brokers and are out for blood - stay away from these types of brokers and choose to contact the independent companies directly. The original estimate was 5X less than what they expected me to pay***VERY EXPENSIVE LESSON LEARNED **** UPDATE THE COMPANY KEEPS TEXTING ME ABOUT THIS REVIEW ***TELLING ME TO REMOVE MY NEGATIVE REVIEW BECAUSE I AM RUINING THEIR COMPANY

Be aware . scammers

Avoid this company!!!!! They are TOTAL SCAMERS!!!! They used my info from another broker, took my car without authorization, then demanded 3× the quote at delivery. Rude, unprofessional call center. Choose a vetted carrier/broker instead.