GroundfloorReviews of groundfloor.com

Response from GroundfloorAug 6, 2025

Hi Dylan – We’d appreciate the opportunity to review your account with you directly. Based on the information provided, it appears you’ve invested in the Flywheel Portfolio, which targets a 9% annualized return. The underlying loans have terms ranging from 6 to 24 months, so early repayments may result in lower interest earned. That said, we typically see a higher volume of repayments around the 12-month mark. Feel free to reach out to us at [email protected] or schedule time with a member of our team at your convenience: https://calendly.com/d/crf2-dk7-kr2/new-meeting?month=2025-08.

Response from GroundfloorAug 6, 2025

Hi Grace – You've made some bold and inaccurate claims, including that it’s impossible to make a profit and that funds can be stolen. These statements are simply not true. Our team is here to support clients who choose to invest with Groundfloor, but we do not lure anyone into investing. Participation is entirely voluntary, and our track record speaks for itself. You’re welcome to reach out to our team at [email protected] to discuss your account, but we take accusations like this seriously and do not believe they reflect the reality of our platform or the products we offer.

Response from GroundfloorAug 6, 2025

Hi Bear – All investments carry a degree of risk, and diversification plays a key role in managing that risk. Over the past 10+ years, we’ve made thousands of loans available to investors, and while defaults can occur, they represent only a portion of the broader investment landscape. You mentioned investing in six loans, and we encourage all investors to carefully consider their risk tolerance and diversify accordingly to support long-term success. When defaults do happen, our Asset Management team is fully engaged in pursuing the best possible outcome—maximizing recovery and balancing return potential with timing. If you’d like to review your account or discuss further, feel free to contact us at [email protected] or schedule time with a member of our team: https://calendly.com/d/crf2-dk7-kr2/new-meeting?month=2025-08.

Response from GroundfloorAug 6, 2025

Hi Shawn – Since your review, we’ve made several enhancements to our process, and we’d appreciate the opportunity to walk through your account and discuss your available options. Feel free to reach out to us at [email protected] or schedule time with a member of our team: https://calendly.com/d/crf2-dk7-kr2/new-meeting?month=2025-08. We hope these improvements help deliver the kind of experience that earns a 5-star review.

Response from GroundfloorAug 6, 2025

Hi Mai – We’d appreciate the opportunity to review your account with you directly. When defaults occur, our Asset Management team is fully committed to securing the best possible outcome—focused on maximizing recovery while carefully balancing return potential and timing. Please don’t hesitate to contact us at [email protected] or schedule a time to speak with a member of our team: https://calendly.com/d/crf2-dk7-kr2/new-meeting?month=2025-08.