Grorace is listed under Clothing & Underwear.
Grorace (grorace.com) has 74 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Lisa R B.
BUYER BEWARE!!!! This company is AWFUL!! Customer service is awful! They WILL NOT take a return!! I have $80 if items I cannot wear because the quality is incredibly substandard and they offered me $40! Again, I cannot wear due to the quality and they will not accept return even though it states they will accept return based on quality. They are NOT U.S even though the package comes from a US address. They are in Dubai
Wendy Anne Collingwood M.
Still not arrived, do not use this company if you live in the uk The blurb said it was uk based, it’s not My holiday has been and gone and still no sign of the dress I ordered months ago Rubbish!!
Judy M.
Still waiting to hear about a refund for the clothing I bought. I have heard nothing since responding the clothes did not fit after using their sizing chart and I want a full refund. I am not holding out any hope I will get anything. Terrible company to deal with. I am surprised by the 5 star rating some are giving. The clothes are poor quality also. I guess I should chalk this $200 experience to a lesson learned. Terrible experience dealing with this company. They should be shut down for their "return" policy which at this point is a non-return policy and their clothing quality.
Georgia P.
I ordered two dresses and they weren't what I thought. I have tried to return them and they offered me $14 when the total purchase was $120. I went back and said that I wasn't happy with that and that I expected a full refund like most online shops offer. They came back and said that they would offer me $21 and that was the best they could do. So so so disappointed. Please do not buy from these people, I think they are dodgy,
Jennifer G.
Their return policy is not as advertised. Tried to return 2 long sleeve tops and received nothing but a run around… their sizing is inconsistent and the material on the two long sleeve shirts it’s awful. A long sleeve hoodie is a lovely soft fabric and the others are a cheap nylon…extremely disappointing. Shop elsewhere…
Vicki Williams B.
I ordered 9 items from Grorace, following the size charts. The order took almost one month to reach my door. Upon receiving the items, only 2 fit, based on the size charts. I requested a refund, but Grorace insists their refund policy is for quality issues only. Well, since I used the sizing chart and the items still didn't fit, I'd say there is a quality issue. The company offered my $100 only (not even half) for my "trouble", which is better than nothing, but not sufficient as I cannot wear the other 7 items. I will NOT be ordering from them ever again.
SHANDA P.
Horrible customer service. Poorly made items and they will not return. Yucky material. Shoulders are tight. Bust is huge. Customer service is poor. They will not return and were quite rude.
