GrookzReviews of grookz.com

You’re asking me to do a review of a product I still haven’t received. It’s been more than two weeks and not sure when they will be delivered.

Have not received the shoes I ordered , the tracking number says they've been delivered but they haven't been

I still haven’t received the shoes!!! finally did after about three weeks. Update: Received the shoes finally almost three weeks from the time of order. They were the wrong size for my little one's feet, only now to be faced with the nightmare of a return/refund. In the end, we were stuck with the shoes, as the cost to return them by post was not far off the price of the actual shoes. Lesson learned - READ THE RETURN/REFUND POLICY BEFORE ANY ONLINE PURCHASE!

Received a text stating that the good was shipped over a week ago. But the provided tracking number still shows USPS awaiting package. Unsurprisingly we haven't received anything and it is very hard to locate anyone to raise this concern.

I never even received my package as it was returned to you staying my address didn't exist. So I'd like that solved.

I cannot review your item because I have not revived it.

I wish I had come here before purchasing. I received 2 out of 3 shoes that I ordered and they just keep sending the same automated response stating that the complete order has been delivered when it has not. Also, they have a Gmail account which not respectable business with a website would have. UPDATE- 3rd shoe received, but still, I would not recommend this company. Wrong sizing, late delivery, non-existent customer service.

Can I just know where my package is!?