GrookzReviews of grookz.com

I received 3 reminders to answer the survey and I haven't received my order, it's impossible to track with the information you sent, I want a refound!

i never got my order. so 1 star is generous. scam.

I ordered shoes for my 10 month old four weeks ago and haven’t since been provided any updates. This retailer needs to consider how quickly baby’s feet grow at this age - I’m worried they won’t even fit by the time our order arrives.

I still have not received my order and have had no email up dates. Very disappointed

Shipping takes forever. The shoes I ordered are way too big. Trying to return and deal with customer service is taking forever. They keep emailing asking 1 question at a time. Why do you want to return. I respond then they ask me to send a picture of the shoes that shows the size I want to return.

I'm starting to think this is a scam! I've ordered the shoes more than 1 month ago and still nothing the shoes are still in China with no movement for over 20 days... I've contacted them and they just replied thank you for your patience. Really unhappy about this purchase.

Never received the shoes! Tracking shows it was delivered but never received it. No way is shown for a recourse - either a refund or getting another pair. Very unhappy with this purchase:((

I still have not reived this item or received any shipping updates.