groceryeshopReviews of groceryeshop.us

Ordered some oatmeal since December 14 as a Christmas present for my nephew never recieved them called the number that I was given no answer i think that is totally unacceptable. I would like a call back. Rita

Advertised 1 price and charged me another. They keep saying someone will get back to me in 48 hours because they have to send a request to a different department or person. Now the item is listed as over $1000 on the website and listed as out of stock. It's tea mix. They are scammers.

Ordered an 8-pack of Potato Chips for $31 including tax. Received 3 of 8. Requested a partial refund immediately. Groceryeshop stated they would investigate the matter and get back to me. They offered 2 viable options. Receive a partial refund, which I asked for 10 days previously or they will replicate a copy of the order (whaterver that means). I chose partial refund. Their offer was to give me $9 back stating that they have to pay 20% commission to sell on the site. They wanted me to pay for their mistake. Therefore, I paid $7.50 a bag of chips. I told them this unacceptable; they don't care. They do this on nearly every order (read the other reviews) and get rich by ripping off their customers. Customer service is deplorable, too. Working with credit card company to recover what I could not recover. Slim chance I will get my money back.

Placed my order and paid with "Amazon pay" heard nothing. After 2 weeks I emailed their customer service, they said they shipped it the same day and that it should be here any time. After 3 weeks I emailed customer service and ask them for tracking information. They said, there system was set up for tracking info, and again they said just wait it will come. After 4 week and no merchandise, I emailed them twice and they will not respond. I canceled the credit card purchase and urge everybody to do business elsewhere.

I ordered a "pack of 12" boxes of lemon pudding mix and received one (for over $10.00). After multiple emails and a phone call, finally got a poorly worded response saying they will issue a partial refund. I answered that I would rather have the other 11 boxes, but was told they don't have it in stock. Yet it is still advertised. Questioning outright fraud or just bad management, but we'll see if a refund materializes. These foreign sites posing as US companies are creating a bad reputation for ALL online companies! Meanwhile, I have a ten-dollar little box of pudding mix to remind me.