groceryeshopReviews of groceryeshop.us

DO NOT BUY FROM THIS SITE Received the wrong items. Reached out to customer service several times with no reply. The customer service phone number has a weird auto message that makes no sense. The online chat claims to say representatives are online and ready to help but as soon as you enter the reason why you need help there is a message that says there aren't any agents available.

I placed an order and never received it or was provided a tracking number. Customer support does not respond through chat or email and phone number is fake. Total scam - wasted money on an order I doubt I'll ever see.

Total scam site. All they do is rip and drop ship products from amazon at higher prices. they scammed me

I ordered 4 cans of split pea soup. I received the package, however the cans were in a box with no packing material. Two cans were dented and broken open. the box when delivered was soaked in split pea soup. I cleaned the 2 cans that were OK and threw it the rest of the mess. I wrote an email and was told without pictures of the damage to support my claim, they would not do anything to resolve the issue. Who keeps soaked box and 2 cans that are leaking all over for over a week to send as documentation once they finally responded?? Just an update…. Groceryeshop said they would make a one time exception and give me a total refund. I now see it as a pending transaction on my credit card statement. Totally surprised and wanted to update this complaint.

Scam! Product not delivered, gave bogus shipping info, phone numbers given nobody answers, no reply to emails. Reported to American Express.

They did not send what I ordered; in fact they simply ordered what they considered a comparable product from Amazon and had that sent to me. Their customer service chat did not respond, and the phone number on the website is invalid. Total scam.

Notified that my order shipped but I had to download a separate app to track it. Separate app has no information about the shipment. Contacted company if there was a way to track without app. No response. Received email with Amazon tracking number for my purchase. Tracking number does not work, Amazon has no clue. Go to stupid app I had to download, apparently shipped 4 days after they told me they shipped it with Swiship. No updates on where is coming from, when it will be delivered, nothing. Update: the product showed up, however, the reason being able to track it was so important was because we have had well below 0 Temps. The product sat on my porch, unbeknownst to me, for an excessive amount of time while I was at work in -20°f temperatures. Do not use this company at all.

Never received order for $100. Wont return emails and telephone number is not valid. So NOT order from them!!!!