Grivet OutdoorsReviews of grivetoutdoors.com

Product was great, arrived fast

Exactly as appeared.

Highly Recommend

To be honest, ordering and shipping went smoothly and quickly... Then, things took a turn for the worst. I had ordered size 10.5 and the sticker on the shoe box said 10.5. Upon opening the box, I discovered that both shoes were a size 9.5. Someone decided not to check inside the box before shipping (rookie mistake). I needed the shoes right away so I called Grivet. The rep who answered was zero help and told me just to follow return shipping instructions online. He did say I could return them to the closest store (400 miles away). I requested that the correct size be sent to me right away but Grivet would not do that until they receive the shoes back. I returned the shoes with Grivet's UPS label but unfortunately, that shipping takes a week to get back to Grivet! Why so long? I was not offered a discount or any help. There was also no option online to exchange the shoes for the correct size. The only option is return. This should be changed right away! In a nutshell, I still don't have the shoes I ordered and its been over 2 weeks! I am very dissatisfied and I feel I should be compensated in some way...

Very friendly and helpful staff! I highly recommend this local shop!

Bought a Grigri on line. Great price! Would buy from Grivet outdoor again.

You suck, never again! Here’s my situation and communication with them: “Today is the 26 of September and I still haven’t received the bat. What is going on? The listing said it would be delivered between those days which initially I thought was a little too long but I gave you the benefit of the doubt that it would be delivered in between those days and not on the 26th. Well today is the 26th and nothing. Not only did I pay full price but now my son is out of luck for this weeks tournament. This is false advertisement and by now many online sporting good stores or bat stores would’ve delivered the bat by now”. Grivets response: “Thanks for contacting us.  Unfortunately it appears your product was lost in transit by the shipping carrier.  I'm really sorry for the inconvenience.  We have immediately refunded your order and hope that we are able to find the lost bat.” Please accept our apologies. Best, Grivet Outdoors ————————— So stay away from this business. They ruined my sons birthday gift and his World Series tournament. They don’t care it’s not there kid.......they didn’t have to see the sad face...:.they didn’t have to be the dad that didn’t pull through and failed him. That’s what they don’t understand. But they don’t care, and obviously they’re not a family friendly business, all they had to say was sorry for the inconvenience. Mind you that if I had not contacted them I would still be waiting right now. What happened is that they never had it in stock. And they lied in their response to my email because it never left their store. They never had a record of it being shipped. This was a very well desired baseball bat and was sold out almost everywhere.