Greenthumbsgarden is listed under Garden & Pond.
Greenthumbsgarden (greenthumbsgarden.com) has 41 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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Garden & Pond · Miami, Florida
Excellent
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Garden & Pond · Bowling Green, Virginia
Excellent
Showing 39 reviews with 1 star · Clear filters
Yolette T.
I ordered 2 white birch trees on September 15,2024 promised in 7- 10 days and never received my order. I sent over 6 e mails with no response Then finally in late October 2025 I get a call from Bri she said I would have my order delivered in March 2026 because I can't plant in my zone until then I wrote 5 more e mails and 3 voice messages with no response again. I just want my trees is this place a scam? Help
Steve S.
I placed an order with them over thirty days ago and still haven't received my tree. I have made 10 attempts to contact them and have no reply. They do not answer the phone or emails. I'm going to pursue other remedies to get my money back. I wouldn't recommend buying from them. I think they are a scam.
Manku V.
Buyer beware. This company does NOT provide Exchange or Refunds for plants that do not survive. No signage for this anywhere on site. Spoke with Attendant. Rude and patronizing. Bought a dozen plants from this business. After 7 days one of the plant did not survie. Went back to the business with receipts and the plant. I was told, sorry, we do not exchange or procide refunds. Unlike ANY nursery in Ottawa, this is the only nursery that does not provide Exchanges or Refunds.
Jenny M.
Horrible company. Ordered, waited, nothing came. Sent several emails and called, nothing. Now the bank has to handle it. Ridiculous scammers!!
Toni R.
My bushes came dead. Only two survived. This place is terrible.They don't answer your email. They don't answer your calls. Do not buy from them.
Monica Z.
Fake company. They take your money and deliver nothing.
A.
SCAM ALERT!!!!! Customer service does not respond to any emails,texts or calls. The tracking number doesn't give any sort of updates. I have tried on MULTIPLE occasions now to reach them over the last 2 weeks with no response. The order is '7-10 business days'...it's been longer. DO NOT ORDER FROM THEM!
Sheila T.
Got my 2 white mulberry trees last spring. Never got any type of leaf. Dead withing 2 months. Was told replacements would come in Nov. Way too cold in NE for trees to be planted then. Then said they'd send them in Dec. Then Jan. Have never heard from them except the standard email reply. Told them 3 times in emails that we just wanted a refund at this point. Nothing. No one answers phones. As a former 20 year+ greenhouse manager that shipped 1000's of plants per week I am pretty disappointed in this company.