Greenstone Legal GroupReviews of greenstonelegalgroup.com

I would give 0 stars if possible. What a joke company. It's a complete scam. Screwed my credit so bad and now I am stuck with all the debt and the destruction of my credit score.

My husband signed up for their debt consolidation services in late summer/early fall 2023. Seemed like a normal sort of place, they said it could be 7-8 months before credit card companies accepted settlements and in the meantime we were making monthly payments and dealing with constant calls from credit companies - which we referred to the Greenstone Legal Group, as instructed. After 9 then 10 months of uploading all our received documents as instructed and having nothing marked as settled yet, we tried to get hold of them and kept getting sent to voicemail or cut off. Finally we chose a 'wrong' option from their phone routing system and got a person who basically told us that Greenstone legal was being sued and they were no longer able to do debt consolidations. SO, we had paid them 10 monthly payments, they did absolutely nothing, meanwhile all our cards went into collections as well as had tons of fees tacked on, credit score plummeted, and interest rates raised. Now Greenstone has sent back a *portion* of the money we paid in. Like a Ponzi scheme but with credit card debt. STAY AWAY. STAY AWAY. STAY AWAY.

AVOID THIS PROGRAM!! I have been in the "program" almost 11 months and they have yet to negotiate anything or pay any of my creditors. I have complained by email and they write back that I need to call customer service. I tried that and every time I have sat on HOLD for over an hour and no one ever answers. They continue to deduct $600 per month from my bank account and that totals over $6000 now but Global Holdings says I only have $2000 saved up to pay creditors...the rest went to "FEES". This is robbery. I tried to get Legal Aid of Iowa to help me get my money back and they say there is nothing they can do. If I cancel my service all these FEES are NONREFUNDABLE. I have no idea whatcto do now as 2 accounts have been sold to collection agencies now so those are completely out of my control now.

7 months and still getting collection calls, it's really making me boil. What is going on? There are so many complaints like mine

Don't sign up with this company! If I could give them zero stars I would. When we initially signed up they were so helpful. Now we are almost a year into it and you have to remain on hold for nearly and hour and a half to speak to someone and still no help. I initiated this program, but somehow it got listed under my husbands name so when I call in to remove a debt or take care of any matter they say that my husband has to initiate it. That is nearly impossible when he works outside of their normal business hours. I feel completely stuck!

Can’t get in touch.. wont answer .. emails are bot communication.. they do all this communication when you sign up ..then nothing at all.. can’t sign in port cuz it says i need customer service to sign in

They will not communicate, return calls or emails or even answer the phone. I upload documents to the portal but they do not update my accounts or balances or answer any questions.

Like the others, once I signed the contract Greenstone has not communicated at all. I was told they would start negotiating and I would see a slight hit to my credit score. No one returns calls and I am now being told negotiations could take up to 8-10 months. This was not what I was told or I would have not did this. They continue to pull money from my account every month, but no one returns emails or calls.