If I could give zero stars I would. They basically scammed me of $180. I ordered for delivery and was getting responses; after about an hour I got no answers, no delivery, nothing. Come to find out after doing more research they don’t even fu*king exist where I’m at so, that’s on me. The location I was supposedly buying from is in San Antonio, TX. I’m not from this state and was very much excited to get my greens. Week ruined.
SE
Sean
Absolutely horrible experience
Absolutely horrible experience. Greenlight recently bought Cookies St Louis. Cookies was Great. Greenlight is super unorganized. Currently their website isn't operating at all. So there is absolutely no hope of making a purchase online. I am NOT willing to physically walk into a Greenlight facility. Their customer service is in the dirt. Hey, I tried to give them a chance but it seems as if they don't care about their own success, so neither will I.
JO
Joshua
They don't keep their word
If you're having trouble with your rewards points for over 2 weeks, you should tell people that instead of saying "you'll get $5off on your next visit" it shouldn't be the customers problem. It's something YOU advertise, not your 3rd party whoever. You lied twice. Once when the manager said it has been down for weeks, it has not. The other when you said I WOULD get a $5 discount on my next visit. Just because I can't afford a medical marijuana card doesn't mean I don't need it medicinally. I really like most everyone in that store, but why would you make your problem the customers problem. Most businesses would honor that. It's obvious that I had the points. If you know basic math. Anyway, integrity is important to me. I won't be back. If I have to walk 5 miles anyway, I'll just go to nature med. Thanks for nothing.
SR
Steve R.
They had a sale…
They had a sale…. I ordered online the night before and got messages confirming my order. They then cancelled my orders saying the prices weren’t right. I’m disappointed and done spending money there.
RC
ritewayshaneyahoo.com
Employee Review for Green Light…
Employee Review for Green Light (Columbus, OH)
I worked at the Columbus Green Light location for 18 months, starting with the original company before it transitioned into Green Light. During that time, I experienced firsthand the changes, promises, and challenges that came with the transition.
I was asked to stay on after the merger, and I did — fully committed to helping the new team succeed. Sales have been down since the transition, and while I understand that challenges come with growth and change, I also believe in teamwork, accountability, and strong leadership.
As someone with years of experience in sales, marketing, and management — and as a middle-aged single parent — I take pride in hard work and providing excellent customer service. I was proud to be one of the top three in sales performance multiple times, which makes being let go for “low sales” difficult to accept.
Unfortunately, the real issue seems to be a lack of strong leadership and a culture that rewards favoritism over fairness. Speaking up or refusing to be part of a “bro-club” mentality apparently puts your job at risk. Green Light as a company may have great potential, but the Columbus location is losing sales, revenue, and good employees due to poor management and a lack of accountability.
I wish the company the best moving forward — but I hope they take a closer look at what’s really costing them their best people.
DM
Dawn M.
Knowledgeable
They were knowledgable, friendly and extremely helpful. I would highly recommend them and I will be going again. That is the place! Nothing but great things to say about them
LL
lisa lujan T.
Excellent
Excellent
Service
Ryan and Tyler
Help me it was my first time there and they made me feel welcome
CL
Cloaker
Terrible staff at the StL
Terrible staff at the St. Louis locations, Chippewa. They say it's hard to find good help, but how about just being professional and courteous?