Patrick L.
Worse customer service ever/they have staff to respond to reviews but not issues when you call in?
Worse customer service ever! my system went down in April of this year. it took almost 10 weeks for them to fix and i had to fight to get someone on the phone. customer service is a voice mail that no one returns. i had to call the financing company that financed my solar to have someone from green home systems to contacted me after i threatened to stop paying. this is the second time my system went down. also, the owner contacted Yelp and had some of my reviews removed. i was updating via yelp because that's the only thing he cared about was the reviews. honestly... solar is a scam! the amount that's produced vs what you pay for them is not worth it at all! and by the time you pay them off they're outdated and only producing "80%" of the newly installed or so they say. its a pain to try and sell your home with solar. it doesn't increase the value of your home and the buyer has to assume payments of them if they want to buy the house. i was told by the company the lean can be temporary removed to sell then paid off. not true. and getting youre roof fixed is a nightmare. its just not worth it!
Response from Green Home SystemsSep 7, 2023
Patrick, I checked on your project and we did take care of the production issue and in August it produced a lot of power. We received your voicemail a few days ago about not being able to see the production on your monitoring and we are checking into that. Customer service will get back to you.