Green Home SystemsReviews of greenhomesystems.com

Don't bother. They have terrible customer service after install.

We contracted with Green Home Systems on 5/18/22 to install a solar system for our home. The contract stated that work would be complete in six months. The system was not completed and online until 1/16/24; twenty months after the contract was signed, 14 months late. Despite the fact that the system was not functional, we began being billed for it (while also paying Xcel) at the rate of $250 per month. This continued for five months before the system went online and became functional. We were told by our project manager that we would be reimbursed for these payments more than 18 months ago, but still have received no such reimbursement. Our system then failed 5/22/24; less than six months after it was finally put online. Though the contract states we have a 25-year warranty on parts and labor, repeated contacts with Green Home Systems, asking for repair to the system we contracted for, went unanswered. No one even came out to access the problem for months and the system was not even partially repaired until 9/28/24. That is an additional 129 days without service from a system we contracted and paid for. And it was another 87 days before the battery was replaced and the system was fully functional. Run, do not walk away from this totally unethical company!

Terrible company! They sent the wrong number of panels, didn’t send all the equipment promised (an EV car charger), didn’t seem to know how to design an efficient solar system, made promises they couldn’t keep, took 5 months to do the installation (and still didn’t get it right), began charging my loan before the system was working, and then it only worked for 3 ½ months. The inverter quit working in July 2023 and the company has not been able to get anyone to come fix it. They quit answering phone calls and emails long ago. The inverter is under warranty, but I could not get the manufacturer to approve an installer in my area to come see what the problem is so I could get a refund or replacement—they said I have to get GHS to find an installer. Even the loan company tried to help me, but said GHS would not answer the phone or return calls. Steer clear of this company!!

It has now been 11 months since my solar system was installed by Green Home Systems. I still have not received the information needed to sell what I generate (this is violation of contract). I have not been reimbursed for the 2 months of payments made while system was nonoperational (also violation of contract). The wiring problems have not been fixed (again violation of contract). Green home Systems have given me the impression that they do not plan on dealing with any of this. They seem to be hiding behind a clause in the contract that says you need to go to California to bring any legal action against them and are betting that the cost of doing so is more that the cost of the problems. I sincerely believe that this company is nothing but a fly by night that delivers minimum service for maximum cost to customer. Even though I give Green Home systems a 1star rating I firmly believe it should be zero stars because of their bad performance and repeated contract violations thus far.

This company makes promises they cannot fulfill. It took them a year to get started, and then half way through they fraudulently stated the project was finished so the finance company would disburse payment! The quality of workmanship, for what was done, was amateur at best. Now I have a half completed solar project with exposed wires laying on top of the ground, not connected to anything. Wind gusts keep blowing the solar panels off of the rack because they are not fastened properly. They keep sending new people out to finish the installation b ut, when they get here they are unprepared for how much still needs to be done, so nothing gets done! It's a mess!!! Run from GHS!

They are nothing but con artists and theives. Because of so many mistakes on their end. Robby the CEO (the most unprofessional person I have ever talked to) put it in writing that they would cover costs. I was forced to finance my federal tax credit just because I financed a solar loan. I was told that they apply it to my loan later. Well all I am getting is the run around 1 year later. I am going to have to get a lawyer to get the money paid to me that was promised In Writing. They are con artists and scammers. It only takes 3 people to do a class action law suit. Contact me if there are any takers for this.

I signed up with the company looking at the Forbes reviews, I was helped by Harold Sheilds in sales who stated that we would have the system installed within 90 days. He did recommend that we get a new roof because the roof is aging and that the solar panels life is about 25 years. I did not need a new roof but went ahead and took care of that thankfully I did not finance with their company, which is what he was recommending and hoping that I would do, that was back in September 2023. My township has certain requirements however they do have workarounds which have to be filed by the installer/ installing company. They have given me a runaround for the past nine months and have refused to take care of business with multiple excuses and no concrete work being done project manager Erika Duart is not capable of returning any calls on time but she also has no idea what she is doing or is interested in taking care of business. I’m down $25,000 for the roof plus the money that I gave them which is about $9000 , Harold told me today that he cannot care less if I do not wanna care business with them. It is a lousy company which is out there to scam. People take their money and not do anything. They were being offered cash for the services and obviously wanted to be happy with just a down payment on almost a $60,000 system system. I’m sure I’m only gonna do this but also follow up with the lawsuit against this lousy company. Please do not adjust them with your business.

We did a project for this company in June of 2023 and still have not been paid.