Green FleetsReviews of greenfleets.org

Response from Green FleetsSep 6, 2024

Hello Aiden, I’m sorry to hear that you are not satisfied with our service. I’ve reviewed your order, and it looks like you selected Standard Ground Shipping with an estimated delivery date of Friday, August 30th. According to USPS tracking, your package was delivered ahead of schedule on August 28th. When you initially reached out to us, one of our support team members responded, asking you to confirm your shipping address, but it seems we haven’t received a reply yet. Could you kindly check your spam or junk folder, as sometimes our messages may end up there due to strict filters? Once you respond with your shipping address, we’ll be more than happy to assist you in locating your package.

Response from Green FleetsSep 5, 2024

Hello Greg, We sincerely apologize for the delay in your package. Right after your order, we sent you an email with your account details and tracking information, which you can always find in your account. After reviewing the tracking number, it shows that your package has been delivered, but we understand that it arrived late, which is completely unacceptable, and for that, we deeply apologize. Our team is currently investigating the cause of the delay, and we will issue a refund for the shipping difference. Thank you for your understanding and patience.

Response from Green FleetsAug 20, 2024

Hello Tabria, We sincerely apologize for the delay in delivering your package. I see that our support team responded to your inquiry as soon as possible during business hours. We are currently working to locate your package and will provide you with an update as soon as possible. Thank you for your understanding.

Response from Green FleetsJun 7, 2024

We are sorry to hear that you're not satisfied with our product. All the details about the product are clearly written on the product description page. If you're not happy with what you received, you are welcome to return the product to us.