Fernando I.
Loyalty treatment to loyalty clients.
Almost at the end of the process we could have to accept a cut in the desire loan amount and the interest of the loan is the same that offer similar companies. Our company has take 3 loans and pay it perfectly without any late payment and we have to change the loan officer because a misunderstanding about simple things like a missing page and a confirmation email about.
Response from Greenbox CapitalMay 28, 2019
Fernando, thank you for your feedback. We fund responsibly and take great care to ensure our customers receive the best options and service. Please reach out to your Funding Advisor to share any additional insights on how we can better service you in the future. We appreciate your business and looking forward to working with you.