Greenbox CapitalReviews of greenboxcapital.com

I recently posted a 100% true review about my experience with Greenbox Capital. Instead of working to resolve the situation, they have a law office write us a letter to “cease and desist” telling the truth about our experience. One more reason we will never do business with Greenbox.

Greenbox Capital was very easy to work with and accommodating during the application and approval process. It wasn't until the end of our term that they became very rude and selfish. It is very evident that they have a "one and done" approach to business. Such a shame that they take this approach. Their demise is inevitable.

RUN FAR AWAY FROM THIS COMPANY!!!I would've never thought I'll be going thru this but I just ran into there'd lining with this company. I had a great deal pre-proved everything was going great I had the income a month and the credit score. The underwriter asked me to send in my ID(I'm African American). I get a call with a million excuses of why I can't get the loan. i called in to ask why this was and a Loan Officer named Jordan LLanes told me a can speak with his "AFRICAN AMERICAN SUPERVISOR."

I'm trying to be fair and give the Greenbox the benefit of doubt. I don't recommend this company to anyone out of the state of California as they've no clue about other states' s rules or how things work. I worked with them for more than 2 months for refinancing our house and was hoping to get things done in a month before I start my new job. They instead came up with weird excuses and brought up things that I had never heard of. I told Mr. Kohanbash and his assistant, Jasmin, repeatedly that if you can't or don't want to do it just let me know and I would go with my bank's offer which was only $60 extra per month. Every time they said the loan documents were ready and they were waiting on one piece. At first, they said they needed a month worth of my paystub. After a month they said they were waiting on appraisers. Then when it was done, they said they wouldn't accept that appraisal because their third party put that appraiser( the one they chose themselves) didn't get the job done in time!! Waited another 2 weeks for another appraisal. Then they said the appraiser didn't complete the report. When I finally talked to the appraiser, she said she was fed up by their numbers of unnecessary requests that wasn't even required by our state!!! in the meantime, they stated there was foreclosure on one of our properties which wasn't true and after I proved them it was wrong they gave us no explanations and just said that was what they showed!!! One time a text from Jasmin's phone came and offered an hourly job ( while I'm a professional with a doctorate degree ) They didn't realize smart phones like iPhones would track down numbers and people if they had communicated with you once). I answered yes to see what her intentions was.. of course nothing. I told Mr. Kohanbash about this too, still didn't give me any answers. That was when I said enough was enough and stop the process. They said okay. I changed my job and they tracked down my termination from my previous job. Here I got another call from Jasmin saying my loan documents were ready!!!( for the third time ) and just need proof of employment from my new employer. At the time, our own bank had started the process and had kept another appraisal money. So I told her our bank wouldn't refund our money either just like you all, but I trusted our bank more than I did them. A couple of days later, I got an email with my name and my home address congratulating me on refinancing our home and offered to do it for us!!!! I can't think of any way other than a new game from the people who already had so much information about me. I emailed them and reminded them to stop emailing and stop going any further with our refinancing process. I feel very unsafe now with all the information they have. I'm not accusing anyone of anything, but if anything goes wrong and any abuse of my identity happens, I know who I'm suing first!!! I have been completely honest and haven't made up one single thing. It's up to you all to decide.

Took out a very expensive 8 month note. Only concern with reviews I read before agreeing was that they did something "giggy" with the last payment in the term. I paid off this note, with the last payment falling on October 15, 2021. They took that payment with no issue, I was happy it was over! Then, the NEXT Friday, a week after the loan was fulfilled, Greenbox attempted to access my company's business account AGAIN. I had not changed any access, because I didn't think I'd have to. Greenbox contacted me on the 22nd and said they would be charging me $600 because they attempted to access my account and they couldn't. I told them I hadn't changed any access they were using, but most importantly - WHY WERE THEY ACCESSING MY ACCOUNT AFTER THE LOAN WAS PAID OFF? The answer "it's in the contract that we can look at your account in case you 'stacked' other loans." I said - "You are paid off! You can't watch my money in my business after I pay you off." They said "Yes they can - it's in the contract." NOW I get those reviews I read! Greenbox does something to disconnect themselves from the account once the term has ended, then they pull this "You disconnected us and now you owe us 3%." It's basically a scam. I have notified my bank to block their access, but they say I owe them $600.

Worst company I have ever dealt with! I have been dealing with Green Box since Jan 22nd 2021. They charged me an origination fee that I was not informed about but still did not complain even though the rate of interest seems criminal. On March 30th I had requested a payout letter and for the past week all I am getting is the run-around. I have called 13 times (not including the number of times the broker has called), emailed 7 times including 1 to the CEO) but to no avail. I have contacted my broker (Jeff Schwartz) who provided me the CEO's email (Jordan Fein) and I wrote a detailed email requesting for the payout letter. The CEO did not respond to me but stated to my broker that it had been sent out on Thursday April 1st (maybe it was an April Fool's joke) but, to date, I have received nothing! I then gave an alternate email to the broker and after he had talked to the CEO, the broker stated that I would get the payout letter within the hour (this was on Friday April 2nd). This morning (Monday April 5th) I again requested my broker (Jeff) to reach out to Green Box and to my utter astonishment they told him that I (the customer) needed to call in to request the letter - what happened to 'we sent out the letter on Thursday' (of last week)? All of the other written requests I have sent? To think that an organization that states that my company is a 'golden paymaster' would do this to us is besides me. I would hate to think what they do to customers who are delinquent. Staple Foods

BORROWER BEWARE! Elio was very difficult to work with during the entire process. He would say one thing and afterwards we found out that wasn't entirely true. We expressed our displeasure with him and he couldn't have cared less. Once we were about 3 months until payoff he started calling and emailing up to 10 times a day. I asked him to stop contacting us because it was getting out of hand and eventually I had to block the number on our end. Once we were about a month from the end we requested a payoff letter so we could be done with them once and for all. Elio refused via email to send the payoff. He stated he would NOT send the letter until we spoke with him. Questioned why we would not get another loan and then let us know there were $1200 of additional fees added onto what we owed. He would not let me speak with anyone else. I called 7 times trying to speak with someone else and was never able to. I called from an outside number not associated with our business and selected the broker option instead of business owner and was able to get to someone else to at least obtain my pay off letter. Very unprofessional. DO NOT RECOMMEND WORKING WITH THEM!

This company is taking advantage of vulnerable companies right now who are desperate in these most difficult times. To charge a 620$ fee for a $15500 loan on top of the 5500$ in interest is outrageous and it should be criminal. I should have known better but I took the loan out of desperation to avoid going under during covid 19. I do not recommend Greenbox Capital to anyone for how they totally dropped the ball on not waiving the fee in the first plave, as requested, then making a total mess of it in the end. I learned a valuable lesson, that being to not take no more merchant advances from any of these companies who are out there every day preying upon small business owners who are struggling to stay afloat. AVOID GREENBOX CAPITAL AT ALL COST!