lawal R.
Scammers,poor customer support and lack transparency!
I signed up the green bet account and deposited 1000 naira there and place just one bet and won,the next day because they game was played in the midnight, I tried withdrawing my money,the said minimum withdrawal is 2000 naira and my winnings is 1800 naira,I tried to deposit so I can add to the money and withdraw,I couldn’t deposit and I can’t even bet (they restricted the account without any reasons) I contacted them they told me the have the right to restrict an account without telling me the reasons, okay I accepted that but what about my money,you don’t have any right to old my money if you are not a thief and a scammer,I have been contacting them for two weeks they refused to return my money and they are telling me they will block my emails if I keep messaging them
Response from GreenbetAug 12, 2026
Hello, Thank you for your feedback. We've reviewed the full history of this account and would like to clarify a few points. The withdrawal on this account was processed and paid out in full. No winnings were withheld, and no balance remains outstanding. Regarding the restriction: under Section 6.3 of our Terms and Conditions, we may suspend or close an account where our Security Team identifies a breach of those Terms. We're not always able to disclose the details of such a review — that's standard practice in our industry and protects all of our customers. It never affects a customer's entitlement to their own funds. We're sorry if any of our replies felt dismissive; that isn't the standard we aim for, and we've shared this with the team. If you'd like the decision reviewed, please write to [email protected]. GreenBet Customer Care