Kala
Did not receive what I ordered
Did not receive what I ordered. I ordered the translucent blue brush. I received a dark blue brush with a totally different UPC number (bar code). This is total fraud. Now you want to charge me shipping charges to return the brushes when it was your company's fault. Bait and switch. Like I said, total fraud.
Response from Great Oak MedicalSep 28, 2026
Hello, thank you for your feedback, and we're sorry to hear about this experience. We take product accuracy seriously, and we'd like to look into it. Please contact our customer care team at [email protected] or (800) 410-7934 with your order number and a photo of the item you received. If an item arrives that doesn't match your order, we will make it right. - Great Oak Medical Customer Care