Courtney W.
Shipping Issues
I ordered a chuck and a chuck bolt for my drill paid for expedited shipping then only after I had submitted my order was I informed that my 'one or more of my items was on backorder.' I am an electrician so this kinda put a damper on production for a while. 6-10 business days before it even ships.
Response from GreatlakespowertoolsAug 25, 2015
Hi Courtney, Sorry for the delay in shipping. When things like this happen we try to contact the customer right away to keep them informed. We are working on better ways for the in stock and out of stock status to be more visible. We are also working on our inventory system. We appreciate the business. Have a great day!