Graywind Reviews | Read Customer Reviews of graywind.com

Graywind Reviews | Read Customer Reviews of graywind.com

Graywind reviews

270 approved reviews, newest moderated first

Julia J.
Sep 23, 2026
Blackout Panel Blinds PerfectlyDesigned
Absolutely perfectly fit modern white and blackout panel blinds for our large patio sliding doors! The online shopping experience was impeccable with a simple process that was short & concisely programmed for a user friendly experience. Communication for delivery & shipment was amazing since we are a newly built home where most deliveries were not delivered but this shipment arrived right on time! We thank you for your service. Most importantly, your product quality met our expectations!
Response from GraywindSep 24, 2026
Dear Julia， Thank you so much for your wonderful review! We’re thrilled to hear that you’re happy with your Graywind blinds and had a smooth shopping and delivery experience. Your satisfaction with our product quality means a lot to us. We truly appreciate your trust and support, and hope you enjoy your new blinds for years to come! Best regards Graywind team
Report
Mazyar
Sep 22, 2026
Great customer service and warranty…
Great customer service and warranty support. Highly recommended.
Response from GraywindSep 23, 2026
Dear Mazyar， Thank you so much for your kind words! Best regards Graywind team
Report
Eric
Sep 22, 2026
Prompt and helpful support!
After about 11 months or so, the motor on one of our blinds stopped working (but the rest were still perfectly fine), and the Graywind support via Whatsapp was truly awesome. They responded quickly and sent me the replacement part and an instructional video. It was easy to replace, and I really appreciated their promptness and helpfulness. You gotta love working with a company that has good support! Would definitely buy from them again given how helpful they were.
Response from GraywindSep 23, 2026
Dear Eric， Thank you so much for your wonderful review! We’re glad our support team was able to assist you quickly and get everything working again. Your trust and recognition mean a lot to us, and we truly appreciate your continued support. We look forward to serving you again! Best regards Graywind team
Report
Mark V.
Sep 22, 2026
Blinds fit well and work nicely
Blinds fit well and work nicely Still having trouble with limit positioning and wish there were printed instructions not online For those that are not good with that, it makes it difficult
Response from GraywindSep 23, 2026
Dear Mark， Thank you for your feedback! We’re glad to hear that you’re happy with the fit and performance of your blinds. We also appreciate your comments regarding the limit settings and printed instructions. Your feedback is valuable to us, and we’ll continue working to make our setup guidance clearer and more convenient for all customers. Thank you for choosing Graywind! Best regards Graywind team
Report
Scott
Sep 19, 2026
Drapes
Great customer service
Response from GraywindSep 21, 2026
Dear Scott, Thank you so much for your kind words! Best regards Graywind team
Report
dave
Sep 17, 2026
Graywind customer service is fantastic
Graywind customer service is absolutely fantastic. Ray has helped us a few times and he's awesome. I wish all companies had customer service as good as Graywind.
Response from GraywindSep 18, 2026
Dear Dave， Thank you so much for your wonderful review! We’re thrilled to hear about your positive experience with our customer service team. We’ll be sure to share your kind words with Ray. Your support and recognition mean a lot to us, and we truly appreciate you choosing Graywind! Best regards Graywind team
Report
Scott
Sep 16, 2026
I've enjoyed my Graywind blinds for years
I've enjoyed my Graywind blinds for five years. They have retained their functionality and beauty. I did have one problem with one of the zigbee motors after years of service, and Graywind support sold me a new motor at a generous price, so I'm back in business. I've been really impressed with their product and their service. They're here for the long haul.
Response from GraywindSep 16, 2026
Dear Scott, Thank you so much for your continued trust in Graywind over the years! We’re delighted to hear that you’re still enjoying your blinds and had a positive experience with our support team. Your recognition of both our product quality and service means a lot to us. Thank you for being a valued Graywind customer! Best regards Graywind team
Report
Joan
Sep 15, 2026
Great blinds
The blackout roller blinds are working perfectly. I recommend.
Response from GraywindSep 16, 2026
Dear Joan, Thank you so much for your kind words! Best regards Graywind team
Report