Matthew G.
Jaime was an excellent sales person
Jaime was an excellent sales person. Always helpful and willing to assist me in whatever I needed. Well done.

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Grayson Luxury (graysonluxury.com) has 113 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 104 reviews with 5 stars · Clear filters
Matthew G.
Jaime was an excellent sales person. Always helpful and willing to assist me in whatever I needed. Well done.
Lori
Grayson is so great to work with. I am a returning customer and I love that I can speak to a person about all my questions. They provide samples and can find any information I request! Also, can't beat their pricing.
Dominique
Had to contact the company to find out the estimated delivery date. Received an email with all of the info that I needed.
Response from Grayson LuxuryMar 7, 2024
Dear Dominique, Thank you for your feedback! We're glad to hear that you found our team to be responsive when you reached out to inquire about the estimated delivery date. Ensuring clear communication and providing the information you need is important to us, and we're pleased that we could promptly provide you with all the necessary details via email. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Grayson Living. We appreciate your business and look forward to serving you again. Best regards, The Grayson Luxury Team
Anh Tuan N.
Allie is very helpful
Response from Grayson LuxuryMar 7, 2024
Dear Anh, Thank you for your feedback! We're thrilled to hear that Allie provided you with helpful assistance. Providing excellent customer service is a top priority for us, and we're glad that Allie was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you for choosing Grayson Luxury. We appreciate your business and look forward to serving you again. Best regards, The Grayson Luxury Team
Felton S.
Nellie was my representative and was very pleasant. She called the manufacture to confirm dimensions and called me back so I could place the order. The transaction was effortless. I'll be ordering more furniture in the coming weeks.
Response from Grayson LuxuryMar 7, 2024
Dear Felton, Thank you so much for taking the time to share your positive experience with Grayson Luxury! We're thrilled to hear that Nellie provided you with exceptional service and made your furniture shopping experience effortless. Our team at Grayson Luxury takes great pride in ensuring that every customer receives personalized attention and assistance throughout their purchase journey. We understand the importance of accurate information, and we're glad to hear that Nellie went above and beyond by confirming the dimensions with the manufacturer on your behalf. Your satisfaction is our top priority, and we're delighted to know that you plan on ordering more furniture from us in the coming weeks. Rest assured, we'll be here to assist you every step of the way to make sure you find the perfect pieces for your home. Once again, thank you for choosing Grayson Luxury for your furniture needs. We look forward to serving you again soon! Warm regards, Customer Service Team Grayson Luxury
Somayeh H.
After a 2 month search in LA for a sofa and 2 matching side chairs, I was able find just what I was looking for on my first visit to Grayson, staff were friendly and outgoing, enjoyed negotiating prices and delivery options.
Response from Grayson LuxuryMar 7, 2024
Dear Somayeh, Thank you for choosing Grayson Luxury and sharing your fantastic experience with us! We're thrilled you found exactly what you needed during your first visit. Our friendly staff enjoyed assisting you with pricing and delivery options. We strive to make furniture shopping enjoyable and memorable. If you need further assistance, please reach out. We look forward to serving you again! Best regards, Grayson Luxury Team
Mary G.
Easy to order. Delivery date seems to be quick, if they arrive on time
Response from Grayson LuxuryMar 7, 2024
Dear Mary, Thank you for your feedback! We're glad to hear that ordering from Grayson Luxury was easy for you. We understand the importance of timely delivery and are working hard to ensure your items arrive promptly as scheduled. If you have any concerns or need further assistance, please don't hesitate to reach out to us. We appreciate your business and look forward to serving you again in the future! Best regards, Grayson Luxury Team
Cheryl
The selection here is just plain cool for special gifts for you special friends. Can find things uniquely suited to your Los Angeles tastemaker friends. The staff is behind helpful and so nice!
Response from Grayson LuxuryMar 7, 2024
Dear Cheryl, Thank you so much for your heartfelt feedback! It's truly wonderful to hear that you've found Grayson Luxury to be a treasure trove of unique gifts for your special friends. Our team is deeply grateful for your support as local customers, and we're thrilled to have the opportunity to cater to the tastes of our Los Angeles community. The joy of assisting you in finding the perfect gifts is what drives us every day, and knowing that our selection resonates with your discerning taste brings us immense satisfaction. Please know that our doors are always open to you, and we're here to provide assistance or recommendations whenever you need them. Thank you again for choosing Grayson Luxury. We can't wait to continue serving you and our local community with the finest offerings and personalized service. Warmest regards, Grayson Luxury Team