Jessica L.
It’s been 21 days since I tried to…
It’s been 21 days since I tried to verify my account. I contacted them because the program they use to verify an ID wasn’t working. It scanned my ID and it worked but it said my face didnt match. I tried two different ID’s. It’s been stuck in review since. I reply almost daily, and get silence. This is what it says if I try to cash out “ Redemptions Paused for Review For larger or faster earnings, we need you to provide a quick review of your gameplay. This check is automated and doesn't mean you did anything wrong. While we review, you can continue to earn! Please send screenshots from the game, screen shots of time spent with screen time / digital wellness, and/or purchase receipt screenshots using the support form below. Details: Your account is temporarily paused for review. Please contact support below and share any requested gameplay details. If you’d like to submit an appeal directly with our advertising partner, you can use this form” Ps. I’m only trying to cash out $13.



