Grapeswine.comReviews of grapeswine.com

Ordered and was charged for a case of wine 8/7/20. After nearly two months of excuses and promises including asking them to issue a credit for the still unshipped wine, I finally filed a dispute with my credit card company. Don't use these guys. Find another site!

Total scammers. Never received product and disputing charges

Would not recommend this company. Placed order for wine. They charged my credit card that day. After a month of not receiving it. Called the customer service and they said they would look into it and get back to me. They never called back. Called again and they said it was coming in and would ship in a week. Still nothing. After two months. Still hadn’t received my wine. Will never order from her again. Awful customer service.

Do NOT order from this company. They take your money and never ship the wine. They keep promising that it’s coming but never deliver. I waited months and never received the product even though they said it was coming.

Ordered wine from grapeswine.com on June 9. Today is August 21. Still no wine. I have called several times and spoken to a person two times.They promise it will be mailed out next week. Next week never comes. Stay far far away from these people and their company. American Express is filing a complaint on my behalf now.

Ordered a case of wine a month ago. Was told "It's being shipped this week" every week since. Never received wine. They never answered phone calls. Returned 2 of my calls within a couple of days to give me the "shipping this week" line. What a lousy hustle. Finally called my bank and contested payment. Avoid this place like the plague they are and spend your money elsewhere. I wish I would have investigated them BEFORE I tried to buy wine from them.

Run for the hills !!! False promises and scams whatever you do don’t buy from them you will regret it . I was falsely promised my wine was sent out over three times . Never received it . I was lied to time and time again. . Very clever in the way they drag you out and scam you don’t fall for it . They give you their cellphone number to lull you into a false sense of security . Very disappointing ! I am trying to save others from this nightmare !! Read the other posts on here .

ALERT !! Alert !! GrapesWine is scamming me for $2343.46 ! If I had only known they have 143 negative seathing complaints with the BBB of Norwalk and 96 negative reviews out of 114 on Google I would of ran !. Words such as “ Crooks “ Scam Artists “ “ God Awful “ etc. are frequently used in the reviews . Well I guess they got a big fish this time , Me ! Not for long , this is just the start of reviews and AMEX Fraud Dept The story : It’s a good one , pour a glass of vino and dig it . 1st week of May I enjoyed a bottle of nice wine , got on the internet next morning to buy a case . They , Grapeswine , took my money and then called me a day or two later , The Used Car Salesman of the wine industry , Tim Crakes , called me to say they didn’t really have that vintage in stock but can substitute with another year . I said ok . I did receive that shipment , it wasn’t good Tim then did his non stop pulpit sermon about how he was the Know all of Wine and proceeded to talk me into spending another $700. With that phone call ! A couple of days later another $788. ! Man he’s a smooth talker . All told I spent $3,813.16 with Grapeswine . THEN everything unraveled . No , zero , nada , tracking numbers . I did get MANY excuses from Sir Wine Guru Tim Crakes . The Highlights : “Having problems with my shipping dept , wine isn’t in stock , Oh I’ll have tracking numbers later today , Sorry I didn’t return your call , because 1.) It was my Birthday 2.) Wife doesn’t like me calling after 5pm. 3.) Was in a meeting 4.) I know its been 2 weeks since I said I shipped and didn’t send tracking numbers but I didn’t like your last text so I ignored you because I am KING ! , King is my word , not his for the record . So to date I have received $1469.70 of my wine . I’m owed $2343.46 . AMEX will get it I’m sure . I was diverted to customer service , Dave . Dave pleaded for ANOTHER chance , would have tracking numbers next day , that was a week ago . Dave has gone missing , crickets , nada . Folks – DO NOT BUY EVEN A WINE CORKSCREW from this rag tag miserable company . Never in my 64 years on this planet have I been tossed around and lied to by a company such as this “ Grapeswine” . The DMV and the dentist are a dream compared to these clowns . Let me say again . DON’T BUY ! Even if they offer the wine for nothing ! Hey if anyone wants Tim Crakes cell phone number reach out to me . Happy to oblige . Now to post on Better Business Bureau of Norwalks site , Wine Enthusiast , YELP , Trust Pilot , Wine Beserkers , Reviewopedia , I might even take out an ad in Wine Spectator ! What a nightmare