Grapeswine.comReviews of grapeswine.com

Placed an order a month ago, charged my card immediately. SCAM. No customer service or response! Order from the wineries direct to be safe. SCAM

Ordered a case of a Malbec blend on July 4, 2022. Credit card was charged the next day. After waiting for three weeks I emailed to ask about my order and was promised it would ship in the next couple of days. Two weeks later (after I'd discovered that my credit card had already been charged) I sent another email with a request for a credit to my Visa card and a threat that I would initiate a chargeback with Visa if I had not heard back from them within 24 hours. 48 hours later: Chargeback initiated. AVOID Grapeswine and Wine Parity.

Ordered a 2018 Joel Gott Cabernet after sampling locally. They delivered a case of 2019, which is substantially inferior. This was 6 weeks after ordering! We called and talked to them 3 times. They told us we would be refunded and they scheduled a pickup time and date. We waited all day they never showed. We were not refunded. BEWARE! They will ship you anything if they are out, without notifying you. I would give them ZERO STARS if possible.

I placed an order 2 months ago and have not received my shipment. I called last month and they said it would ship that week. This is a dishonest company and is probably a scam - I wish I would have checked them out prior to placing an order…..BBB here I come….

naomicullen out look com

Grapeswine aka Wine Parity are either crooks, totally incompetent, or both. Would give a zero if possible. I made a big order with them (over $5,000) nine months ago and still do not have closure. They have sent me the wrong wine multiple times, the wrong vintage multiple times, sent to the wrong address multiple times. I have asked for a refund and not gotten it. They make excuses, stall and flat out lie. It's unimaginable they are still in business. DO NOT DO BUSINESS WITH THIS COMPANY.

I ordered a case of wine on 1/15/21. I was charged more than $200.00, but never received wine. Now they are avoiding calls and letters. Is this business still open? They are advertising online.

Don't buy here. I placed an on-line order on 1/19/21, never received the product, cancelled the order, called customer service, emailed, never got a credit. I have now reported this outfit.