GrapeCity Developer SolutionsGrapeCity Developer Solutions is a software company that helps developers achieve more through the use of intuitive UI controls and tools for any application. Product lines include:- Documents: Document APIs for Excel and PDF- ComponentOne: A collection of .NET and Xamarin UI controls- ActiveReports: A complete .NET reporting solution- Spread: A collection of .NET and JavaScript spreadsheet solutions- Wijmo: A complete library of JavaScript UI controls for Angular, AngularJS, React, and Vue.
GrapeCity Developer Solutions (grapecity.com) has 146 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Administration & Services · Horsham, Pennsylvania
Excellent
Administration & Services · Philadelphia, Pennsylvania
Excellent
Administration & Services · Kingston, Pennsylvania
Excellent
Administration & Services · Newtown Square, Pennsylvania
Excellent
Showing 8 reviews with 3 stars · Clear filters
Andreas
Answers from technial support (Ashwin) are excellent. But supportone has persevering technical problems. Sometimes making a post silently aborts without stating what the problem is. HTTP returns 417. I have made an extensive debugging effort to help and sent an email on July 23. No answer as of today. The problem hit me again today, re-sent the email today.
Hospitalis
Active report is a really interesting product but it's not really finish/polished (web). Documentation is poor. Customer support save this product, even with all problem we are supporting and are willing to help and hotfix showstopper issue.
Response from GrapeCity Developer SolutionsJul 17, 2020
Hello, Thanks for the feedback you've provided on the product. One of our support engineers will reach out to you via email to get more information on the issues that you're encountering so that they can be resolved. - The Grapecity Team
Jaco V.
I love working with your products, and your support is also great. Just a pity that a simple feature that could make your product great, is not important enough to be developed (A simple text object with rotation for C1Map, and zooming by giving two coordinates- all other competitive products have these features). I've been waiting for more than a year!! When our customers ask us for a new feature, it's always more important than our own wishes and we try to implement it immediately. At the end our customers determines our success - we are only as good as our customers makes us. These two features are critical to the future of my product, and I will have to look at using an alternative solution, should GrapeCity not be able to support my needs soon. Thanks anyway for asking. Regards Jaco Viljoen
Jake B.
It's a good tool but I don't like to have external components in my Visual Studio Projects
customer
Difficult to do business with compared to other providers
Response from GrapeCity Developer SolutionsOct 10, 2019
Hello, We're sorry to hear that you had trouble working with our teams. What issues did you struggle with, so that we can improve our processes to make it easier for the customer? -The GrapeCity Team
customer
consultant hang my request for 3 days in silent, I have to find other way to reach him by sending a support ticket
Response from GrapeCity Developer SolutionsMay 29, 2019
Hello, We would like to apologize for the delays, I've reached out to the team and you should receive a response from them shortly. -The GrapeCity Team
Bettiol Furlan P.
The product is good. The assistence is quite good. the limit of the software are not clear.
Response from GrapeCity Developer SolutionsNov 8, 2018
Hello! Thanks for sharing your feedback! If you'd like to expand on your point of the software limitations, we'd love to hear about it through a ticket in our support portal. -The GrapeCity Team
Goran
Guys from helpdesk are incredible! On the other way, c1ComboBox doesn't have Sorted Propertie (WinForms)
Response from GrapeCity Developer SolutionsNov 8, 2018
Hey Goran, Thanks for sharing your feedback! We're glad our Technical Engagement Engineers are able to help out! If you'd like to expand on the sorted properties, you can submit a ticket in our support portal to explain the use case so our product management team can consider its implementation. -The GrapeCity Team