GramtoReviews of gramto.com

Awfull tool... DM autofollow didn't work for 21 days over a month... Don't waste your money !

AVOID AT ALL COSTS. Do not waste your time and money. Wow, I am kinda reeling trying to wrap my head around just how bad my experience has been with Gramto. I opened an account to utilise the auto DM feature for new followers. Connecting my account went without a hitch, then I tried to add my welcome message. An error message popped up "You need to add Welcome DMS if you want to use that feature." After searching high and low, I googled how to do this. Apparently there's supposed to be an icon in the main menu for this - but there's not. Thus ensued 7 days of hell trying to get help from customer support. I can only assume this is not run by people, but by bots, as the messages I receive are devoid of any intelligence and don't relate to information I've provided. Repetitive requests for me to submit the account registered email (provided 5 times now!), "apologies for the inconvenience, what seems to be the problem?" messages after I've explained over and over what the problem is. Now I've demanded a refund on the money I've spent and just received another irrelevant message "What error have you encountered?". This is clearly a scam to get a monthly or annual payment out of people as the product doesn't work and there is definitely nobody around to sort it out.

I paid for automation - the product didn't work for over a week. Tried to speak to support they never reply and when they do reply with short irrelevant questions then also accuse me that my account is not renewed. I assured them I paid and my account was active for another month they then wanted screenshots to prove. Instead of checking on their side. They take forever to respond to support questions as well. One conversation has taken 4 days and still a square one. Hopeless. Overall experience of this platform was terrible and customer service was terrible. Go else where

bad service and it does not do what it says when you pay it stops working this app it is a scam and it will ruin your account trust me

Before the new version 7, I was really happy with Gramto. But with the new version I have experienced A LOT of problems. I have tried troubleshooting with their team during a month, and no result. Abdullah y Salih seems to be bots that put you into an infinite loop of frustration. The customer service is really bad nowdays. So unfortunately I can't recommend this tool anymore.

I purchased a 1 year subscription and the platform hasn't worked since I bought it. I have tried troubleshooting with their team. Their "team" is just a bunch of bots that put you into an infinite loop of frustration. DO NOT WASTE YOUR MONEY!!

Its not working at all. And the support is very bad.

Very poor customer service - my 1 month subscription stopped working after 1 week and despite sending payment proof for reactivation, my emails were then ignored. Would not recommend