GraingerReviews of grainger.com

pretty simple! THEY OVERCHAGRE ON EVERYTHING THEY SELL! every item they sell can be bought cheaper literally everywhere you look! Lowes, home depot, amazon, ace , any online and brick and motor store has better prices! why do they sell things for up 30-80% above there competitors? and above MSRP!? how do they stay in biasness? Also WHY would anyone buy from them? example: BOSCH Corded Miter Saws: Sliding, 13 1/2 in Max. Cut Wd @ 0 Deg. Miter, 52° Left and 60° Right, 120V Item 799V05 Mfr. Model GCM12SD Web Price $920.00/ each at lowes, home depot amazon its ALWAYS $549 or $599 so they OVERCHARGE ON THIS ITEM BUY $321 WHY??!?!!? wow DONT WASTE YOUR TIME OR MONEY BUYING FROM THEM! Unless you like paying more and wasting your money needlessly!

Subcontractors beware. Every time we order from Grainger, they guarantee quick delivery or pickup. Then they don't produce. When you show up to pick up your item, it won't be there. Their delivery and pickup times will be several days or weeks later than they promise you. This is not an honest company. They are just trying to make the sale, they don't care when they follow through. Our projects are time critical. We've been burned too many times by Grainger, we are done buying from them.

I ordered a clearance item online for in store pickup. When I arrived at the store it had not been delivered, the order was canceled and it was no longer available. I’m not likely to be a return customer.

GRAINGER.COM we received 23 PRINTED catalogs (300+ page ea!). Addressed to employees either GONE or NOT ALIVE. PLUS a monthly printed FULL COLOR FLYER. WHY oh WHY is Grainger WASTING paper, WE could easily review and order ELECTRONICALLY - No goodwill towards grainger here. Take that SALES dpt.

Grainger has very poor customer service! I've have been trying to request service for a large quantity of safety items since the beginning of December. After calls and emails I finally received a response. I will definitely not attempt to do business with grainger again.

Went online and ordered a part common part air pressure switch made by Dwyer online. Said they could have it in 2 days. My machine is down. My production is down. I'm losing money. I went to my account to check on the status and it was not in the account. I called Granger gave them the order number. They looked it up and told me that that part has not been ordered yet and it will be 7 days until you get it. It's a very common part. They don't seem to stalk anything and they've just buy from second party so I ended up going to Amazon prime and picking it up next day when I asked them if they could do anything about it they said there's nothing they can do. It's not like they have experts working at the counter that can help you so everybody out there. Just order your own parts online. Get it through Amazon prime and just avoid going to Granger. I usually don't write reviews but this is one because my whole operation is down and that was a promise that I would have it in a couple days. So whoever does their websites doing a good job making promises that the follow-ups. Another thing and their commercials say they're in the business to make you money. I don't think so. The good thing is I'm taking this part back getting my money back and Granger doesn't have anything home Depot or supplyhouse.com can't provide you. Granger has been in business a very long time. I've been dealing with them for over 40 years on and off. Can't remember a good experience about 20 years ago. I think they got bought out and someone thinks things improved then but it's my experience lately just go online. Do you know which parts you need? You don't need their help. I don't know why I wasted my time right in this review. I'm as bad as the rest of them. We call it the new way of working.

Called & gave the part # off a motor I needed . They crossed it to a Dayton motor. The motor was too long to fit. It cost me 50.$ to send it back. They're parts are always higher & I don't think I should pay for their mistakes.

Grainger should not be in business. I’ve caught them numerous times trying to double charge me for tax. What’s more, anything you need to return is on your own dime, meaning you have to pay out of pocket for shipping regardless of branch. If you’re lucky, they will accept your return and credit you back what little you have left in 10 to 15 weeks. If not, you’re out cash and product you purchased. Thieving and taking advantage of hard working Americans trying to put food on the table is absolutely disgusting. Shame on you Grainger