Chris L.
I Was Disappointed in the Two Grace Hats I Ordered
I was a bit disappointed in the 2 Grace hats I ordered. First off they didn't fit the same. One OK and the other too tight. And for the price they are not as good quality as Lift Down which is around the same price range. And not really any better than the OTTO hats I get on Amazon for much less (although those are hit and miss). I decided not to go through the hassle of a return but wouldn't order again.
Response from GRACE HeadwearSep 21, 2026
Hi Chris, Thank you for sharing this feedback. We’re sorry to hear that the two caps you received didn’t fit consistently. That’s particularly disappointing to us, as consistency in fit and construction is something we take very seriously at GRACE. We’d love the opportunity to look into the two caps you received and make this right for you. Please reach out to us with your order information, or reply to our request for information here on Trustpilot, and our team will take care of you. We also appreciate your comments regarding quality and value. Feedback like this is genuinely useful as we continue improving our caps. — GRACE Headwear