David D.
Wonderful customer service!
Wonderful customer service!
Response from GovswiftMay 13, 2026
Thank you so much! We’re delighted to hear you had a wonderful customer service experience. Your support means a lot to us!

Govswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Showing 571 reviews with 5 stars · Clear filters
David D.
Wonderful customer service!
Response from GovswiftMay 13, 2026
Thank you so much! We’re delighted to hear you had a wonderful customer service experience. Your support means a lot to us!
Cperry
Kathlee was great! She returned my phone calls in a timely manner and answered all of my questions. It was a pleasure working with her!
Response from GovswiftMay 13, 2026
Thank you for your kind words! We’re so glad Kathlees was able to assist you promptly and answer all of your questions. It was a pleasure working with you as well!
JANE R.
This site is very easy to follow. Didn’t have problems filling out the application. I did my application yesterday and already today they confirmed my appointment. Fast and easy
Response from GovswiftMay 2, 2026
Jane, thank you for sharing your experience! We’re so glad to hear the process was easy to follow and that everything moved quickly for you—that’s exactly what we aim for. We appreciate you choosing us and are here if you need anything along the way!
Adele M.
Once again I ran into some difficulty with my global entry application. This time It was activating my husband and son’s cards. The global entry support team was able to help me with the procedure. Only positive experiences working with them.
Response from GovswiftMay 2, 2026
Adele, thank you for sharing this! We’re so glad to hear the team was able to help you through activating your husband’s and son’s Global Entry cards—that step can definitely be a bit tricky. It means a lot to know you’ve had consistently positive experiences working with us. We’re always here to help whenever you need it!
Dawn T.
Taylor J was extremely responsive and helpful! Weve been talking since January and he's answered every question and sent both text and emails.
Response from GovswiftApr 28, 2026
Dawn, thank you so much for sharing this! We’re so glad to hear that Taylor has been consistently responsive and supportive throughout your experience. Staying connected and making sure every question is answered is exactly what we aim for. We’ll be sure to pass this along -she’ll really appreciate it!
T L.
I really appreciated the text and email reply to help get me scheduled just when I needed. That was of great help!
Response from GovswiftApr 25, 2026
Thank you for your feedback, TL. We’re glad to hear that our team was able to assist you right when you needed it and that the text and email support made the process easier. We appreciate you taking the time to share your experience.
David J.
It’s been so helpful having your company help us with the process to our global entry.
Response from GovswiftApr 25, 2026
Thank you for your kind words, David. We’re glad to hear that our support was helpful throughout your Global Entry process. We appreciate you taking the time to share your experience.
Jim M.
After I applied to extend my Global Entry membership, I was shocked to receive a phone call and an email from a .gov representative, offering to help and giving me specific instructions on how to properly submit my application. This person followed up twice! Three days later, GlobalEntry approved - - this is impressive and I thank you. Jim from Woodfin NC
Response from GovswiftApr 25, 2026
Thank you for your feedback, Jim. We’re glad to hear you had such a positive experience and that the process moved quickly for you. It’s great to know the follow-up and guidance helped along the way. We appreciate you taking the time to share your experience.