GovswiftGovswift is listed under Administration & Services.
Govswift (govswift.com) has 739 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.
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Excellent
Administration & Services · New York, New York
Excellent
Administration & Services · RIVERTON, Wyoming
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Administration & Services · Nashville
Excellent
Showing 571 reviews with 5 stars · Clear filters
Andrew
The customer support was great, she was very helpful, quick, and thorough.
Response from GovswiftAug 11, 2026
Thank you for your review Andrew! We’re so glad to hear that our customer support team was helpful, quick, and thorough. We truly appreciate you taking the time to share your feedback and are happy we could assist you!
Nayely
Honestly way more helpful than I expected! The two people who helped me, Raine and Haide, were both SO kind, helped resolve issues quickly, and even called me to help fix something for me instead of wasting hours going back and forth via email. Super grateful for making the process as easy as possible after I had made a few mistakes when signing up and scheduling.
Response from GovswiftAug 11, 2026
Thank you so much for your wonderful feedback Nayely! We’re thrilled to hear that Raine and Haide were able to assist you with such kindness and efficiency. We know mistakes can happen during the application and scheduling process, so we’re especially glad they could step in, resolve the issues quickly, and save you time on lengthy email exchanges. We’ll be sure to share your kind words with them. Thank you for trusting us and for taking the time to share your experience!
Glenn H.
Govswift offers step by step instructions and online forms to fill out in order to get or renew your passport. This is not a purely online service. You still have to submit the forms, photo and check via USPS.
Response from GovswiftAug 14, 2026
Thank you for your feedback! We are glad you found our step by step instructions and online forms helpful. As you noted, passport applications do require certain documents, including the completed forms, photo, and applicable payment, to be submitted through the required mailing process. We appreciate you sharing your experience and helping set clear expectations for others.
Margaret W.
As soon as I was connected via text and email everything was smooth and all communications timely. From making the appointment to materials required - no line at the airport office and received card quickly
Response from GovswiftAug 11, 2026
Thank you for sharing your experience Margaret! We’re glad to hear that everything went smoothly, we strive to keep clients well-informed and ensure every detail is handled thoroughly. It's also great that your airport office visit was quick and hassle-free and that you received your card promptly. We truly appreciate your feedback and working with us so we could make the process easy for you!
Mark A.
The person who helped me over the phone was able to edit my application quickly and easily.
Response from GovswiftAug 11, 2026
Thank you for your kind review Mark! We’re delighted to hear that our team member was able to assist you over the phone and make the necessary changes to your application quickly and easily. We truly appreciate your feedback and are happy we could help!
Marshall
The individual Zane, who helped my wife and I, was magnificent. She was extremely patient while helping us get through the maze in order to update our TSA and Global Entry with our new passports. Again, thank you, thank you!!
Response from GovswiftJul 30, 2026
Thank you for your thoughtful review. We are delighted to hear that Zane provided such patient and dedicated assistance while helping you and your wife update your TSA and Global Entry information. We will be sure to share your kind words with her, and we truly appreciate your support.
Fernando G.
They had all the answers I wanted to ask. Very friendly and polite
Response from GovswiftJul 30, 2026
Thank you for your kind words. We are happy to know that our team was able to answer all of your questions while providing friendly and courteous service. We appreciate your feedback.
Adesanya
The experience was respectful and over much sooner than they told me it might be. Great job!
Response from GovswiftJul 30, 2026
Thank you for your review. We are glad to hear that your experience was positive and completed sooner than expected. Your satisfaction means a great deal to our team.