Rodderiqus J.
The Bait & Switch
I am the owner of International Logistics and Freight Pros, LLC. I am writing a grievance against GovPrep due to the broken promises and misinformation that was given: 1.) Overselling the company’s scope/capability 2.) The ability receive assistance with contracts acquisition or procurement. 3.) The direction from Jeanette, GovPrep’s owner. I was referred to this company, GovPrep, from my good buddy. I received an intake from two of the GovPrep’s representatives/associates and negotiated the price. The price would be inclusive of the certification and then the price for aiding in a contract acquisition would be charged afterwards. Apparently, both are no longer with the company (As Jeanette stated, one of them is now a FELON and he put the company at RISK). I was told misinformation that the company would assist with the certification of the SDVOSB and then directly assist with procurement in contracts. I remember that the rep told me that they had either a point of contact and/or a way in to contracts in the Raleigh, NC area. These highly reputable companies were such as SAS, REDHAT, ORACLE & similar tech companies. As I would later find out, that would not be true. To receive my SDVOSB I had to quit my job. With the guidance of GovPrep, I felt I had adequate backing, so I resigned. Three days later I got my certificate, but immediately after, I started to notice that I wasn’t receiving any communication from GovPrep. About a week later, I called Jeanette and emailed her multiple times until I finally got a reply and a meeting with another GovPrep’s associate (Andy). During that conversation I found out that the contract SME that GovPrep uses is an outside source. Unfortunately, that conversation then led to the contracting SME stating the fee would be $250/hr. And since I wasn’t aware of the additional charge, he directed me to get looped back into Jeanettes schedule to get a better understanding of fees. At this point it really seemed like a Bait and switch. Lastly, I would talk to jeanette 2 or 3 more times. Each time it seemed like jeanette was more and more DISTANT from what I needed as a customer. These led to more empty promises than the first two colleagues that did my initial intake. During the entire time, time continues to ticket off the clock as I’m unemployed waiting on their guidance to get assistance with SAMs. Chief complaint: Although I did receive the SDVOSB with assistance from GovPrep. The purpose of working with GovPrep was: 1.) Assist with SDVOSB, 2.) Aid in contracts acquisition 3.) Assist my company in maintaining a contract at an infant state. These were all promises initially made. My decisions for the last 12 months were predicated upon this initial direction. There were also promises that jeanette spoke upon in our meetings that never materialized. Due to this experience, I DO NOT RECOMMEND a company that cannot keep their word, does half tail-work, and gets over on VETERANS. As of 5/16/2022, she was supposed to call and give guidance on the next steps 2 weeks ago. I never got any calls, and I was told that she was in a conference and did not listen to the voicemail I left. *I also filed a BBB complaint to cement this dispute.
Response from GovprepJun 8, 2022
It is unfortunate that you are unhappy with our services. The main goal of our company is to help small businesses succeed. Priority number one is to help you obtain your certification, and that is exactly what we did. You obtained your SDVOSB certification after switching companies. You volunteered your resignation in order to obtain your certification, because you were working a full time job while trying to get your company, ILFP, ready to go. Our processing team assisted you with obtaining all of your documentation, supplied you with letters and templates and guided you every step of the way. We do not as you said “get over” on veterans, as our company has veterans on staff. There was no bait and switch employed, we assist with getting certifications, and should YOU choose, you can hire a consultant to assist further AFTER you obtain your certification. We do not provide "free" acquisition though we did honor the price previously quoted to you for the Certification , and assist you with extra direction and capability templates .




