Nan G.
I sent in a purchase for an expired…
I sent in a purchase for an expired global entry card. They confirmed purchase but I didn’t hear anything. I used the number in their email but was unsuccessful in contacting them So I sent an email! WOW the response was immrdiate, they let me know what was needed, I sent it and immediately was told renewal complete and card on its way. A+ or better!!!
Response from Gov GoOct 21, 2026
Thank you so much for your wonderful feedback! We’re delighted that our team was able to assist you promptly and make your Global Entry renewal process smooth and stress-free. Your satisfaction means a lot to us, and we truly appreciate your trust in Gov Go. Thank you for choosing our service and for sharing your experience. We wish you safe and happy travels!




