GovdealsReviews of govdeals.com

Govdeals is a private for profit company. It was a good place to get surplus government equipment at one time (back in 2010). Now, now is a different story. They have private companies selling items that are misrepresented. The descriptions are vague and lacking any meaningful information. You can not get anything from there now and make a profit from it. I have spent $30k in the last month on GovDeals. Recently won an auction for what I thought was 48 laptops, turns out to be 10 laptops that retail for like $30 each. I won the auction for $450 + 12.5% buyer premium. Contacted GovDeals to cancel my bid due to the misleading description and title. I was told by GovDeals to contact the seller. I contacted the seller and they said to pay for the auction and they would include the other 38 laptops if I Zelled them extra money. What? Basically, GovDeals now lets just anyone sell on their platform. GovDeals collects 12.5% of the final price and does nothing to help the buyer if there is a problem. Sellers want retail prices for items that they can't even take the time to create a detailed list, condition of, or good pictures of the items they are selling.

I've bought a few items through Govdeals and have NEVER had any problems in the past...that all change on 8/25/25. bid on and won a siren/control box from Southwest Towing and Recovery in Missouri for $135.00 plus shipping cost. Emailed seller to please send me the total cost so I can pay the bill within minutes of winning the bid...received an email from Govdeals on 8/26/25 stating that the seller is not going to honor the sale...I'll called Govdeals and what I got back from the girl that answered was they (THE SELLER) cancelled the sale to me and that's within their rights to do so, I tried to get some more information...but that's when she got really RUDE and told me there was nothing they could do about it and the sale was off. So if a buyer doesn't go though with the sale you block them, but apparently if the seller doesn't go through with the sale...it's oh well. I've never had this happen to me at live on site auctions nor internet auctions and never had a problem with these folks until now. I will never use these RUDE and OBNOXIOUS people any longer...The bad thing is...THEY DON'T EVEN GIVE A CARE ABOUT THE BUYER...ONLY THE SELLER AND THEIR $$$$$$$$$$$$$

I won a small boat from Govdeals and received the "Certificate" which I was told that I had to have to pick up the boat. I drove 125 miles pulling a trailer and had my navigation guide to the location. Once there I saw a tow storage area and across the street was a 40x50 metal building but nothing had any signage identifying the site as a govt facility. I looked at the certificate to get a phone number but there was no number. I then emailed the seller and waited about 15 minutes but never got a response. I then called Govdeals customer Service and they said they were sorry and they would try to reach someone and would call me back..I waited two hours and never received any calls or emails from Govdeals. I drove for 3 hours back home and sent an email requesting that the transaction be cancelled. They responded that the pickup location was the Tow Storage and that there was a telephone number on their gate to call. They asked when I would return to pick up the boat and I said to cancel the transaction. The next email said that the item had been cancelled and that I would have to pay a fine of $108 and I was locked out of all future bidding. The issue is that Govdeals appears to think they have no responsibility for these flagrant mistakes. Why don't they verify the sellers telephone and email information?

ZERO customer service. They allow ANY scammer to list a vehicle and then it is "buyer beware". It is NOT a government site. Bidding on a car that had $199 fee to buy....17% buyers fee....3 days to pick-up....40% penalty fee and loss of vehicle if terms are not met. What possibly can go wrong?

Avoid Govdeals as their products are misrepresented, Govdeals was blaming the municipality and the municipality blamed Govdeals leaving me with a vehicle that needs a new engine the answer was you pay As Is, so I have to fix it myself which cost me $5K. I Also paid 2 time, and the refund was difficult I'm still waiting for my return I paid $ 11,050.00 which was ACH wire payment which they said they will not take it, so I sent $11,050 for another bank as a wire, and they took both payments I'm waiting for my refund they keep saying we will send you check your Emil. Avoid this organization and choose another platform Date of experience: July 23 2025

Car buying on govdeals buyer beware if it is their own guys from liquidity services in Florida or Tx. They have a few hardcore used car scammers writing fraudulent listings. No recourse once you buy it. Govdeals will refer you to the same a holes at liquidity services who listed the car , since they are from their parent company. Car drop off is at a random parking lot so you can’t have their address. Rainier is the ring leader , illiterate but will not have any mercy hiding any fault he can. Nice way to have a free run of the website , scam and burn Govdeals customers with no recourse, they just refer you to user agreement which says everything is as is where is .

Been a buyer with govdeals for 10 years with many past purchases. Terrible and nonexistent customer service. Unavailable management , live chat bot that also doesn’t work. It’s a shame this used to be a great service.

I wanted to buy a truck today and for a very short while hours there was a second chance offer ? Had no clue how it works and how it expires so fast Comunication from Govdeals is very cold and detached as a new not experienced with site t THEY DO NOT TEXT OR CALL YOU no fair warning this offer expires fast they probably closed the offer instead of sending a bill / invoice if you're new do not expect great communication from them or even to tell you we reached to seller and or here is sellers info just terrible/ detached communication from gov crap