Gourmet PassionsReviews of gourmet-passions.com

Response from Gourmet PassionsJul 8, 2022

Dear Joan, Is there any issue with the service we provided? Please let us know so we can work on the one-star service and make it right for you. We look forward to hearing from you. Kind regards, Gourmet Passions

Response from Gourmet PassionsMar 15, 2021

Dear Martin, We send a confirmation email after each successfully paid order for our customers to review their order. One of those emails sent to you on March 7th to the email address on order. You will also see in the confirmation email that there is no 32 oz Old South Tomolives. This order was for only one jar of Tillen Farms Bada Bing Cherries - 13.5 oz at $7.95. Also, you paid $12.29 for shipping—a total of $20.24. Our shipping cost is based on the dimensions, weight, and destination of the package. We display the shipping cost at the checkout page before our customers place their orders. We have orders with the shipping cost of as low as $7.49 for NC, where we are based to as high as $21.00 for Hawaii for this kind of small orders. Please let us know if you have any further questions via [email protected] or our websites' contact us page. Kind regards,

Response from Gourmet PassionsMar 8, 2021

Greetings, This order, just like all of our orders, shipped the same day the order was placed via USPS Priority Mail service. Unfortunately, according to the USPS tracking website; (https://tools.usps.com/go/TrackConfirmAction.action?tLabels=9405511202555790298065) "March 7, 2021 In Transit, Arriving Late Your package will arrive later than expected, but is still on its way. It is currently in transit to the next facility." If you no longer need this order, please let us know via [email protected], and we will initiate your return and full refund process. Also, let us know if any other option works better for you. We are sorry, on behalf of USPS's delay, for the inconvenience this may have caused. Kind regards, Gourmet Passion Customer Service