goturbo.netReviews of goturbo.net

Don't waste your time. Order sat for a month with no update and I had to reverse the charge with Amex

I ordered an AFE power commander called a scorcher through this company. After multiple phone calls with AFE it was determined I could not install it on my eco-diesel because of some factory brackets. I contacted Armageddon about a return, even though the product had never been installed and was in new condition, I was told there would be a 25% restocking fee and I had to pay for shipping. Seems a lot harsh for something I had no control over. Also, all their returns must be done through the website. There is no customer service phone number so that you can talk to anyone. Before you order from this company, make sure you read their return policies. I will not order from them again.

Terrible business practices. Ordered a red line product. 2 weeks later requested update. They change my order status to awaiting shipment at this time. I contact red line directly. Order the last unit of that product and am told it will be back ordered now. Received that product tracking info Still go turbo says my order is going to be shipped from Red Line. Customer service guy is a very unprofessional and hides behind an "agreement" terms of service box you must check with processing payment stating they have unlimited time to fulfill their orders

Still waiting for an ‘in stock’ item 40 days after purchasing. Contacted the company via email , a week later they responded that the “status was updated”. So now my order went from saying “Awaiting Fulfillment” to “Awaiting Shipment”. Total scam. Don’t waste your time or money here

Scam website. Take your order, don't fulfill it. Leave you hanging. Terms say you can't cancel.

I had to cancel an order. They still haven't returned my money to my credit card. It should not be up to the customers to check to see if it's available or not. They don't like to respond to emails. It takes 30 days to get a refund if you get one. I will not order from these people again. They have the worst customer service I have ever seen.

Terrible company. I’ve only ordered a two items from them and had issues both times. First time I ordered some exhaust and it was cancelled and refunded 25 days later becuse they couldn’t get it. Also, sure and read all the bogus details on cancellations and restocking fees. I have a feeling this is where the company makes most it’s money. Also forget about customer service. No phone contact and only took them 15 days to respond to email, so their response is that I’ll be charged a 25% restocking on tires that probably wouldn’t be here for another month. Absolute trash.

Hey Everyone, Customer service from goturbo.net is terrible. My experience was a significant delay in first getting information. Then order confirmation (they charged my card immediately) but seemed to delay ordering through the MFG and actually never confirmed the delivery after repeated requests until the point in which they canceled my order and telling me it was at least 6 more weeks (for going on 12) to get my parts. Customer service is only available via email. They are terrible giving true replies. I do not recommend them.