Rhythm EnergyReviews of gotrhythm.com

The cost of my bill has never been this high.. very misleading

Very expensive compared to what is offered.

Why delivery charges are so high. Even if Actual electricity consumption is less but you keep increasing delivery charge so there is no point choosing a plan A or B as you can always add more $$$ in delivery charge and cover all your cost...

Electricity still high

I ordered a kit and now trying to get it picked up and I’m having a problem with the website. I’ve emailed the customer service 4 times and still no response. So far not impressed.

Stay away from this company. They give you 30 days to leave without a penalty, but they dont give you a bill until after 30 days so there is no way to exercise the implied positive. Try to call? on 3 diff trys, over 4 hours on hold, they won't answer. Leave callback number? They will call you back from a blocked spam number, different every time and they refuse to leave a message. (assuming they really called at all) Chat or email? Nope, all you get is: "you have to call us", then they dont answer after 2+ hours on hold, than you leave your number, and they call on a blocked spam number. got nothing but a circle jerk runaround. My original question: I moved 1 mile away, similar unit, and my first 30 day bill was double what I was still paying at my old place (that's hasn't sold yet) Apples to apples, double the bill. My question was, "are they sure that I am on the right plan, now that we have 30+ days of usage?" So I left, and they charged me $360 after being with them for 50 days, the time it took me to get in touch after they sent the first bill. To those of you that see the response below: It was 2 MONTHS later. When I tried to call back the number they provided, I was on hold (again) for over 1 hour. I finally left a message and no one ever called me back. Nothing has changed here at this company. Their words below are meaningless. To Rhythm: Come on, you can't find me in your system? you see my name here. I am in Dallas Texas 75219. You have my contact info from several calls, chats and messages and my account. TRY a little harder. If you want to fix this, stop asking me to call a number no one answers and reach out to me personally. Otherwise, you took advantage, you took the money, and you got this review because of it. Hundreds of people now know what I know. If you want to fix something, fix it, stop implying you are something you have not yet shown me any sign of.

My lights are still off!

1 star because as long as I was a customer there was no issue. When it was time to renew I received a call. The info given to me was deceptive. I was told I couldn't see it in writing first. Then I was told while recording I had to say yes or no and not ask any questions. But I was told don't worry if you are not happy when you get the paperwork you have 72 hours to cancel. And lucky you it's a holiday so you actually have a week. Within 10 minutes I received the paperwork and it was not what I was told. I called back to cancel and was told I could not cancel. I tried again by chat. I tried sending emails and today they responded saying I was moving and disconnecting my service and a disconnect date. That's not what my email said. It simply said I am not renewing I went with another company. I tried to follow up with a call and have been on hold in excess of 30 minutes and the phone disconnects. Called again and someone answered anfter 12 minutes and said this is Carlos and never said another word and just disconnected. I have sent another email and don't expect to get any resolution based on previous responses. This is the most dishonest company I have ever had dealings with. Stay far away.