Rhythm EnergyReviews of gotrhythm.com

It was good.

Fast service

Good customer service

Very efficient communication

I have a Solar Buyback program. The prices, so far as I can tell, are competitive. No issues there. The main difficulty is their "energy usage" measure on the webpage. The estimate for my solar production for a given day will change two or three times (at that point, it seems accurate). Estimates of our consumption, though, are staggeringly off. By their measure, we were consuming just above 100 kwH for the billing period. The actual bill, based on our Oncor meter reading, informed us that we had consumed 193 kwh. So - the estimate was only off by about... let's see... nearly 100%. Not the first time (last month it was off by "only" 60%). Why bother offering a measure to your customers if it's useless? The web page has other issues, as well. I have received a letter telling me that my contract was about up. Fair enough, I thought. I went to the Rhythm website, and any attempt to look up upcoming solar buyback contracts always just landed me on my personal page, with its "Welcome Back!" title. There was no way to get to a page with the contracts on it. I called the company about this, and was told that I would not be able to see the contracts for another month or two. Why tell me about renewals already then, if you won't let me look? The prices are really good, probably the best for solar buyback... but their web-customer interaction leaves much to be desired.

Rates are too high!! We have to keep our house hotter than we ever have. To get a 5 star - you need to drop your prices - we are on a fixed income.

I like the weekly report

It started out great, but my bill keeps getting higher and higher. So this rating is thru May 2023. .