Rhythm EnergyReviews of gotrhythm.com

On September 25th someone used my identity to start two separate fraudulent accounts with this company. I received texts from them and on September 26th called and reported the fraud to them. They told me it was being taken care of. Fast forward to today, November 6th, and I receive a call from them that they didn't close out the fraud account quickly and the scammers ran up a bill I'm now on the hook for unless I get a police report. So now I have to do extra work because they didn't do their jobs in the first place. Worse still, I pay a small fortune for credit and identity theft monitoring and their sign up process never triggered it as the scammers didn't been need to have my SSN to setup a fraudulent account with this company. Just terrible all around.

The experience began poorly. The team claimed they couldn't locate our power meter, despite it being completely unobstructed and clearly visible. It seems likely they simply didn't make the effort to come out and read the meter. This is an extremely disappointing way to begin a relationship with a new customer, and they have not earned our trust or confidence in any way. I'll change this rating if I see a change in behavior.

Deceptive electricity prices! They promote electricity plans with low rates, for example, 12c per kWh (fake!), but on the electric bill they add delivery charges and the final electricity cost is 50% higher, 18c per kWh!

Due to being denied without having perfect credit these people wanted 350.00 deposit. I currently have just as good if not better relationship with my current provider and will transfer them over to my new apartment when I move. I as well have in excess of an 800.00 credit with my present carrier who is Green Mountain and is as good if not better than Rythm Energy. I was informed that due to my credit they are unfortunately able to enroll me without paying them 350.00. This was my response to them: "One last item of interest. If the reporting agency played no part in your decision and is unable to supply specific reasons why you were unable to waive the deposit, then why did you even run my credit? Just another way for companies like yourselves to scam money out of people. I deplore your type of infringement on someone's privacy just to get a few bucks more from someone who is actually being penalized due to low credit scores. Any and all companies who practice this type of action are crooks. Why would you charge extra money to someone who shows financial stress or difficulties and put that money in your pocket. It would appear to me you would forward your penalty fee on to the creditor people actually owe if you are so dignified and have any integrity at all. Bottom line is you take advantage of others' credit scores just to line your own pockets. Scammers!"

Felt like a bait and switch for our energy prices!! Over $500 for an electric bill!?!? Would love to quit this company.

I have been with Rhythm for four years, and I plan to change providers at the end of my contract. I am on the Rhythm PowerShift Solar Buyback Plan 12 that advertises a rate of 15.2 per kilowatt hour based on a use of 2000 kWh. My current bill is $140.50 and I used 3918 kHw this month. I am a simple man, 3918 divided by 140.50 is equal to 27.88 cents a kWh no matter how you cut it. By my calculations I have paid over $0.30 per kWh. My solar system went down in March of 2024 and I have spent a year trying to get it back up and running. I learned that I was not on a buyback program according to Rhythm. Over that time I produced 20 MWh of power for which I have received 0 credit due to someone’s screw up which had to be on the part of Rhythm Energy. I have the Surge Protection plan at a cost of $5.22 per month(included in this month’s 140.50 billing) and I received no assistance in repairing the solar system damaged by an electrical surge during a storm that also knocked out my brand new Carrier AC system. Needless to say, I am unhappy with Rhythm and am shopping for a fixed rate plan that I hope will provide better pricing and coverage.

send email about a grace period that is not true you still will get charge fees.

My bill come higher every month my house stay the same all day because I work 7am don’t get home until 20 hours. Is no sense why customers service doesn’t not help at all