GotoflyerReviews of gotoflyer.com

If I had the option to select zero stars, I would have. This company is a total bait and switch. We "purchased" airfare through this company at a great rate but when we called 2 days later to find out why we hadn't gotten email ticket confirmation, we were told that the fare price we agreed to purchase at was no longer available. Not only was the price no longer available, the new price was at least triple and the new travel times were horrendous. We were told that we could not cancel without being charged a penalty. We reluctantly booked tickets at a much higher price. When we received our credit card statement, we had separate charges for the tickets and were then told that we would have a recurring charge of $80.93 to Gotoflyer. We had never agreed to any recurring charges. My suggestion is to NOT to business with this company!

HORRIBLE!! Complete scam and totally fraudulent, they tried to take an extra 650 dollars from us after we booked a flight. The good reviews are all fake, the manager "Joe" screamed at me on the phone when I called out his service for being totally illegal and a scam. They get triggered when called out. These people will steal your money and then try to blame you, DO NOT use them. They have been reported to the fraud department and likely will be investigated. Watch out for the manager "Joe" (likely not his real name) and his customer service rep "Nora Williams" (likely not her real name either).

Every single 5 star review here is fake. Notice the similar title on every one of them. 'Joe Travelagent' was amazing... They want your CC number and will then tell you the flight is full and try to get more money. It will be more than any of the flights you already searched for. It's a SCAM!

I purchased my round trip ticket and 5 mins later I got a email saying the flight going there had no empty seats! I needed to upgrade! Wanted to charge me $384 for another ticket or $72 to cancel and told me if I didn't cooperate American airlines was going to put me on the do not fly list…. I COULD NEVER FLY WITH AMERICAN AIRLINES AGAIN. So I did pay the $72 to cancel but I will never book with them again!

As many other victims I was quoted a price for a round trip airline ticket via Southwest. They charged my Visa and sent me a "confirmation" email. 10 minutes later I was told my return flight was "unavailable" and that I needed to come up with twice as much money for a ticket on United! When I told them to cancel the flight they charged me a "refund fee" of $213! I am disputing the charge with my bank.

Gotoflyer.com offered a promotional price on their airfare. I received an email saying that the trip was booked and my e-tickers would arrive shortly. Then, the next day, Frank called to say that the offer was no longer available. When I asked for my money back, he said that I was committed to buying more expensive airfare. I never accepted the higher-priced tickets (another $1500 +) and he attempted to charge my credit card with them anyway. I told the bank to deny the charge which they did. However, they already had $950 of my money from the promotional offer. I asked for a full refund in an email and was told that there would be charges for airline taxes and service fees. How can that be when the tickets were never purchased? The promotional offer was not available!!! This company uses bait-and-switch to scam people out of their hard-earned money. In the end, gotoflyer.com, gave me a partial refund of my money. I lost $209 by trying to book an airline ticket with them. I never received any tickets and will NEVER use them again. This company can't be trusted!!! What they are doing should be illegal!

My GF booked a flight from Florida to Montego Bay Jamaica for $275 as advertised on their website. After getting confirmation of the flight been booked we were contacted a day later by an agent who tried to inform us that we needed to pay some $400 more to confirm the flight after they advertised the flight on their website for $275. We asked for it to be cancelled but they refused not to, we called that false advertisement.

Horrible! I will be reporting them for fraud! Total scam!