Go Store ItReviews of gostoreit.com

Don’t rent from these people. Robots always answer the phone so you get nothing accomplished. And they will jack your rate up sky high. From 70$ to 116$ . Scammers stealings.

There were moths in the facility. respond in a timely . I had to move my stuff out because of the moths.

I rented a unit with go store it which they told me was going to be $159 upon my next payment due it was $336. I called them to ask why such high increase and because I spoke up about it they tried to negotiate down to $259 which is still quite expensive for a storage unit. I think they should have lawsuits against them with so many people complaining about this same issue.

Storage units in Mt home ar 72653 has went up since they change company name. We are currently looking elsewhere for cheaper rates.

Worst experience ever. Save yourself the frustration. The door on our unit broke one weekend, wouldn’t close. ZERO humans available until Monday. Our stuff sat there open. Service line was worse than useless. Then 2 months in, they raised the rent from $91 to $157 then offered us their “best rate” of $124. so if you want your stuff to be insecure, have zero service, pay too much, and have to move it again to a competitor who can actually run their business, this is the right place for you.

This is no longer Chicago Northside storage. This is Go Store It. Do not use this company. They doubled my storage rent within 40 days of taking over the facility raiding the rent 2x w/o notice. They did not put a bathroom in on the rear side. The best thing about this location is the onsite staff. They are wonderful. However, Customer Service and this company itself are terrible. They have huge fees and will put a lien on your belongings after 1 month late. It feels like entrapment and a total bait and switch. Nothing has justified them doubling the rents without making the facility any better. They blame it on market prices, but they have the ability to bring it down if you threatened to leave. They’re clearly autonomous over this. These are the same reviews that they have on yelp and trust pilot. They have 2.2 stars online for a reason. Do not trust them. They are horrible.

It was easy to secure a storage unit online. Access to the entrance of the facility can be very difficult. Only one way in or out. Condition of the unit is marginal, but at the time I had already secured the unit prior to moving south. I also checked all pricing. This units pricing was inline with other facilities but looked clean and was closer to my location than the others. The condition of the door latch also not the greatest. Obvious that locks had been cut off many times. Not at all easy to maneuver around within the facility, especially if someone else is in their unit on the main thoroughfare. Moved in November 2025. Rent is due on the 23rd of the month but they take it from my account on the 11th each month. Just received notice today, January 24th, 2026, that my monthly rent is more than doubling with my February payment : "We are sending this notice to inform you that your rental rate on unit XXXX is increasing from $59.00 to $121.00. This letter serves as your thirty (30) day notice for the rate change. Your rent payment due on 2/23/2026 will reflect the new rate. Your business is important to us. Due to operational costs associated with providing you the best possible self-storage experience, we are instituting the minimum rate increase needed to meet the financial demands of our storage facility. We are excited to utilize this opportunity to make further improvements to the property and to your overall experience with us. We appreciate you and your business, and we look forward to continuing our relationship with you." Would love to know how they can justify a 105% increase. Not recommended. Wish I had read all of the reviews at the different sites before deciding on this one. The fast rate increases have been experienced by others as well. I did respond to their email with no answer as of yet.

I rented a storage unit on 11/09/2025 and within 2 months, after finally cleaning out the unit that was handed over to us dirty and full of cobwebs and bugs and still without a working light, they sent me an email 01/09/2026 that is only 2 months after we finally paid to rent truck after truck, paid their admin fees only to get an email saying that the rent from $112 a month is changing to $297 ?!!!! this is atrocious and unethical. I checked the website and they are still renting new clients for $111 a month specials with plenty of available units. Yet somehow they are saying there is higher demand for the units so hence the price increase !!!! stay away from these scammers. I now have to rent another truck and remove all my stuff after only 2 months of renting. I wanted a long term rental space and rented a unit from ample storage for 3 years without a change in rental fees. I only moved my stuff over because I moved into the zip code. Had I known that they were going to pull this stunt of increasing my rent threefold in 2 months I WOULD HAVE NEVER RENTED from here.