GossgearReviews of gossgear.com

TOTAL SCAM , TOOK MY MONEY FROM ACCOUNT, NO SHIPPING DATE , NO TRACKING NUMBER, AND NO REPLY BACK FROM THE EMAILS. DO NOT BUY FROM THESE HACKS

placed an order on the 3rd of April has been in printing since then ( so much for ships in 5-10 days)... emailed 3 times for an update and yet to hear back... Calling my Credit Card company to dispute the charge!

I ordered a sweatshirt and a poster for my senior daughter who is devastated about the quarantine and the ruining of the last few months of her senior year...I received the poster but not the sweat shirt. I’ve tried contacting them regarding my missing sweatshirt and all they keep telling me is it was delivered. Two different tracking numbers and two different shipments...I placed the order together. The sweatshirt is missing...carrier says contact merchant...merchant says contact carrier and meanwhile I’m out of my item and my money...bad business!!! Stay away!!!!

I have tried twice now to order a shirt for my nephew, and both times their ordering software has ended up changing something important so the shirt won't be what I was trying to order. The first attempt the shirt style was changed to a women's tee rather than a classic tee, which I attempted to cancel immediately using their form in the order email. Rather than cancel, they sent me an email with a link showing that the shirt was already being printed, so it of course couldn't possibly be cancelled or even altered to a classic tee now. My nephew received that shirt today. The other thing is that their order software didn't request even the correct name on the credit card, so my card was listed under my nephew's name because I had it shipped to him in another state. I'm now concerned about what else they could choose to charge to my account this way, and need to contact my bank about tighter security on my account. Second attempt today, my order for a Black classic tee showed up in the order email as Kelly Green classic tee. I have used their form again, but have also sent an email directly to their customer service including the order number and the change that needs to be made. I don't care if the order is delayed a few days while they make sure my order is right, because he's a senior for another 2+ months. I care that he gets the right gift from me.

Placed three orders and did not receive any of them. Their live chat did not connect with anyone. I emailed their customer service and received a generic response. I am going to report them to the BBB.

Watch out! They will not make a change to an order, claiming that it is custom. It's not. Really disappointed!